• Report: #633915

Complaint Review: Liberty Carpet Cleaning

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  • Submitted: Sun, August 22, 2010
  • Updated: Sun, August 22, 2010

  • Reported By: Unhappy Customer — Pennsylvania United States of America
Liberty Carpet Cleaning
Philadelphia, Pennsylvania United States of America

Liberty Carpet Cleaning All Floor Care, is a big liar. Philadelphia, Pennsylvania

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Beware of Liberty Carpet Cleaning/All Floor Care based in Philadelphia/ tri-state area. Their ad claims they can "Remove spots, Deep scrub for Heavy soiled areas, traffic lanes..." so, he was called in for spot removal. Before he started the job, I specifically asked him if he could remove the darker spots in my carpet, and he insisted a deep cleaning throughout the house will make the carpet all look the same and the spots will be gone. However, after he "deep-cleaned" the carpet the spots are still there. Then he said: "It's still wet, after 2 hours when it's dry, the spots will be gone." So, he charged me for a whole house carpet cleaning but even after the carpet dries the spots are still there, and not removed! He doesn't deliver what he advertises. His ad is just a way to get into your home. Liberty Carpet Cleaning is a big liar.

He also wanted me to pay cash saying he won't charge me sales tax if I pay cash. That's another trick he plays: if you are not satisfied with his work, you can't stop payment on cash. I will never use Liberty Carpet Cleaning again and I don't want anybody else to go through the bad experience I had with Liberty Carpet Cleaning. Don't let Liberty Carpet Cleaning in your home!


This report was posted on Ripoff Report on 08/22/2010 04:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-Carpet-Cleaning/Philadelphia-Pennsylvania-/Liberty-Carpet-Cleaning-All-Floor-Care-is-a-big-liar-Philadelphia-Pennsylvania-633915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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