- Report: #1108106
Report - Rebuttal - Arbitrate
Complaint Review: Liberty National Financial Corp
Liberty National Financial CorpPO Box 6089 Norman, Oklahoma USA
Liberty National Financial Corp Liberty National Financial Corp has refused to refund $10,000 Norman Oklahoma
*UPDATE Employee: Refund check issued
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Liberty National Financial Corp has refused to refund $10,000 collateral for our broker Trust Fund.
In order to comply with FMCSA’s financial security requirements our company has maintained a trust fund agreement with Liberty National Financial Corp in the amount of $10,000.
On October 1st, 2013 Federal Motor Carrier Safety Administration’s financial security requirement for brokers and freights forwarders was raised from $10,000 to $75,000.
Before making the decision, whether to keep the financial agreement with Liberty National Financial Corp or to choose another administrator, we conducted some market research and came across numerous negative reviews and complaints against Liberty National Financial Corp. Therefore, we chose to use another trustee to oversee our trust fund. We closely followed Liberty’s cancellation procedure to terminate our agreement; we paid the $250 cancellation fee and filled out their cancellation request form and cancellation section on BMC-85 form.
Liberty National Financial Corp verbally assured us that in case of cancelation of the trust fund the paid collateral will be refunded in full within 30 days. In accordance with the signed contract Liberty National Financial Corp is liable to submit the cancellation to the FMSCA for evaluation and FMSCA would review it for 30 days. After that review, Liberty National Financial Corp will conduct an internal audit and refund at their discretion within 90 days. According to our last phone conversation the cancellation was never presented to FMSCA.
Recently we received a letter, signed by the president of Liberty National Financial Corp, Cynthia Martinian stating that the refund may not be processed for another calendar year. The stated reason for not returning the collateral as promised is that their company would be liable for events/claims filed after the cancellation date. This statement from Ms. Martinian is contrary to our notarized mutual agreement stating that:
“Trustee shall not be liable for payments of any of the damages hereinbefore described which arise as the result of any contracts, agreements, undertaking, or arrangements made by the Trustor for the supplying of transportation after the cancellation of this Agreement, as herein provided, but such cancellation shall not affect the liability of the Trustee for the payment of any such damages arising as a result of contracts, agreements, or arrangements made by the Trustor for the supplying of the transportation prior to the date such cancellation becomes effective” Furthermore, the contract doesn’t indicate that Liberty National Financial Corp could withhold funds for any length of period after cancellation
We have attempted to contact Liberty several times since the cancellation request; however Liberty still refuses to refund the $10,000 and claims they are holding it in the event a claim is filed against that trust. This is a false preface considering we currently have a bond for $75,000 that would assuredly supersede the bond that Liberty National Financial Corp is holding for us.
This report was posted on Ripoff Report on 12/18/2013 03:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-National-Financial-Corp/Norman-Oklahoma-73070/Liberty-National-Financial-Corp-Liberty-National-Financial-Corp-has-refused-to-refund-10-1108106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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