- Report: #1127259
Report - Rebuttal - Arbitrate
Complaint Review: Liberty Propane
Liberty Propane122 S. Main St. Reading, Michigan USA
Liberty Propane Price gouging Reading Michigan
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I own a summer cottage in Reading, Mi and inherited a Liberty Propane tank when we purchased the property in 2010. We had a problem 2 years ago with a leaking tank and resulting charges, but this one takes the cake.
On February 17, during a propane shortage, Liberty decided to deliver 75 gallons of fuel at a whopping $4.75/gal.!! Their policy is to auto-fill when tanks fall below 30%...mine was at 58%, almost double their guideline.
Upon calling, I was given a $1/gal reduction, bringing the cost to $3.75/gal...still more than others are charging in the area (I checked). While I appreciate the small concession, Liberty time and again raises red flags with their business practices. When our tank was leaking, we had to practically threaten them with a lawsuit to get charges removed. And now, they deliver astronomically priced gas (of which there is a shortage) to a SUMMER COTTAGE where the tank is OVER HALF FULL.
Coincidence that proprane was at its absolute highest price EVER when delivered??? The sad thing is that there are plenty of folks who simply cannot afford to heat their homes during this extremely cold winter and companies like Liberty are counting their gold while others are huddled in their homes over space heaters, wearing 6 layers of clothing. Disgusting.
This report was posted on Ripoff Report on 02/28/2014 09:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-Propane-/Reading-Michigan-49274/Liberty-Propane-Price-gouging-Reading-Michigan-1127259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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