- Report: #1061811
Report - Rebuttal - Arbitrate
Complaint Review: Liberty Trading
Liberty Trading425 W. Gallatin St., Vandalia, Illinois 62471 Vandalia, Illinois USA
Liberty Trading Delivery Delays Vandalia Illinois
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From April 6th through about April 26th, 2013, I participated in auctions of silver and gold offered by Liberty Trading, using Proxibid. I had read and understood the shipping details, indicating that while rare, shipping times of 4-6 weeks could occur, the stated reason being that they operated with a minimal staff. During the course of the auctions I exchanged e-mails and spoke over the telephone with a representative regarding payment discounts. I found these exchanges to be handled professionally with no reason for any concern.
My concern developed about a week and a half ago, at that point, some 6 or 7 weeks following payment on the first of the auctions. I called Liberty Trading and spoke with Jamie, indicating that I was just calling to check on the status of the shipping. I made mention of the 4 to 6 week shipping time stated in their terms of service, and she responded a bit apologetically that it was taking even longer than they had thought it would take to ship the orders. [continued below]....
I fear, as another report has suggested, that Liberty Trading has been holding auctions for coins and bullion which they do not in fact, have in hand. I have noticed that Liberty Trading has not held any auctions on Proxibid for the better part of a month.
I trust that I will be able to follow this up with a good report. At this point however, it is already 8 weeks.
This report was posted on Ripoff Report on 06/24/2013 08:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-Trading/Vandalia-Illinois-62471/Liberty-Trading-Delivery-Delays-Vandalia-Illinois-1061811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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