- Report: #837962
Report - Rebuttal - Arbitrate
Complaint Review: Lifeline Screening
Lifeline Screening6150 Oak Tree Blvd Park Center Plaza II, Suite 200 Independence, Ohio United States of America
Lifeline Screening excessive and inappropriate solicitation Independence, Ohio
*Consumer Comment: Life Line Selling Info to Third Parties
*UPDATE Employee: Privacy
*General Comment: Problem not addressed
*UPDATE Employee: RE: Solicitation & Customer Experience
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I experienced a satisfactory degree of courtesy & professionalism at my screening appointment and with the report provided.
However, subsequently, I have been pestered by unsolicited email and printed solicitations to schedule additional screenings, and these unsolicited contacts have included personal information from my prior screening.
When I called Lifeline to state my complaint and request cessation of these solicitations, the call-center person express umbrage that I was offended.
I have no complaint the Lifeline Screen is able to and has provided competent service, rather, their business-building behavior is not entirely appropriate and professional.
This report was posted on Ripoff Report on 02/12/2012 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lifeline-Screening/Independence-Ohio-44131/Lifeline-Screening-excessive-and-inappropriate-solicitation-Independence-Ohio-837962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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