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Report: #1319345

Complaint Review: Lifetime Publishing Group - Internet

  • Submitted:
  • Updated:
  • Reported By: Kim R — Fort Myers, Florida USA
  • Author Confirmed What's this?
  • Why?
  • Lifetime Publishing Group Internet USA

Lifetime Publishing Group Terrible Service, no proof publication was printed and distributed Boca Raton, Florida

*UPDATE Employee: Lifetime Publishing Group

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I was told I would be contacted by their design team to create a four color display ad with in the week. I never heard from the graphics team so I tried to contact them several times without any luck. I sent several emails to the company and finally they responded. Soon I received a proof that was nothing like I expected. I then contacted the Country Clubs I was told would be distributing the publication and they have never heard of Life Time Publishiing Group. Not a single one of the Country Clubs had any idea what I was talking about and have never seen the publication my ad was suppose to be in.

 

I have tried several times to receive proof the publication was printed without success.

 

This was a big waste of time and money.

This report was posted on Ripoff Report on 07/28/2016 04:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lifetime-publishing-group/internet/lifetime-publishing-group-terrible-service-no-proof-publication-was-printed-and-distribu-1319345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Lifetime Publishing Group

AUTHOR: Lifetime Publishing Group - (USA)

POSTED: Friday, August 19, 2016

Dear Kim R,

I am sincerly sorry for any issues you may have experienced with Lifetime Publishing Group. We strive to provide the most professional and positive experience to our customers. We have thousands of customers all over the country and utilize a very comprehensive Customer Relations Management System. There is no record of a Kim R or Kimberly R in our system? Feel free to contact us at anytime, so we can provide the products/services your claiming you purchased. 

In additon, all publications are sent out to our advetisers/customers/distribution points when they are completed. These publications can aslo be viewed on our website or issue.com when completed. We utilize the United States Postal System to deliver all publications to customers and distribution points. (This keeps a paper record of what customers and distribtuon points receive the books).

Finally, keep in mind these publications are not completed overnight. We are working to satisfy thousands of customers. Completing the publication is a process. We work extremely hard to make that process a pleasant experience for all of our customers.

Please contact Lifetime Publishing Group for all of your Advertising Needs, we look foward to showcasing your business! 

 

Thank You,

 

Lifetime Publisihing Group

888-266-9182

admin@lifetimepub.com

www.lifetimepublishinggroup.com

 

 

 

 

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