• Report: #555790

Complaint Review: lifetime unlimited search access

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  • Submitted: Sun, January 17, 2010
  • Updated: Mon, January 18, 2010

  • Reported By: jarvis — gloucester Massachusetts United States of America
lifetime unlimited search access
917 Lusk St, Suite 200 Boise, Idaho United States of America

lifetime unlimited search access $39.94 paid to ClickBank i paid $39.94 to ClickBank for access to lifetime unlimited search access and i have not be able to access Boise , Idaho

*UPDATE Employee: .

*UPDATE Employee: Resolution offer

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i paid $39.94 for Lifetime Unlimited Search Access and have not been able to access the account.

This report was posted on Ripoff Report on 01/17/2010 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/lifetime-unlimited-search-access/Boise-Idaho-83706/lifetime-unlimited-search-access-3994-paid-to-ClickBank-i-paid-3994-to-ClickBank-for-a-555790. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

.

AUTHOR: Customer Service Administrator - (USA)

Our apologies, the previous resolution offer was a misprint, placed on the wrong post. It is meant for  Click Money, not Click bank.

Again, our apologies.

Online Customer Service
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#2 UPDATE Employee

Resolution offer

AUTHOR: Customer Service Administrator - (USA)



   Our company provides customer service for some Click Money programs, but as there are several companies out there that teach Search Engine Marketing, it is difficult to determine if the program you ordered is one that we represent based on the limited information provided in the complaint. If this is one of our programs, we certainly would like to assist you with your concerns as it is not our desire to bill clients who do not want the membership after the free trial offer. Customer Service can be reached in the U.S. by calling: 1-888-651-9818 where an agent will be happy to assist you in trying to locate an account and addressing your concerns.


   If you have already contacted customer service and feel you were not treated fairly, or would like to discuss any additional issues, please call me directly at 435-773-1795 or you may email me at customerservice@cshelp.org and I will promptly assist you. If you are another Click Money customer reading this and you have tried customer service and feel that we have failed you, or you feel you were mistreated in any way, please contact me directly and the phone number or customer service email address above and I will be happy to address your concerns ASAP.



 



Sincerely,



Online Customer Support



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