• Report: #635982

Complaint Review: lifetouch

  • Submitted: Tue, August 31, 2010
  • Updated: Fri, February 24, 2012

  • Reported By: Anonymous — Alabama United States of America
lifetouch
Internet United States of America

lifetouch jcpenny portrait studio/target portrait studio it doesn't matter what studio you go to, they are all generic Internet

*UPDATE Employee: I Agree

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this is called photography for dummies.  they hire someone off of the street and train them for two weeks. they are not professional photographers.

the only reason you get really good photos every now and then is because, once in a while a real photographer comes along looking for steady income and lifetouch will hire them at a minimal pay rate with a lot of empty promises and expect that photographer to give their best when taking pics.

corporate over schedules these studios in hopes that people will get tired and just give in. paying money for mediocre pics because customers are trying to save money.

these companies are ripoffs and have no respect for the customer.  they don't care.

some of lifetouch's companies.....any target portrait studio and any jcpenny portrait studio

and the biggest ripoff, if you use the coupon for the package or buy the minimum purchase, the company penalizes the photographer.

start making these companies accept responsibility.  stop giving your money to companies who treat their employees like crap.  take the time to shop for a real photographer.

please let me hear your feedback.

This report was posted on Ripoff Report on 08/31/2010 09:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/lifetouch/internet/lifetouch-jcpenny-portrait-studiotarget-portrait-studio-it-doesnt-matter-what-studio-you-635982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

I Agree

AUTHOR: hamhands - (United States of America)

The studio hires people that have never held a camera before. They promise employees a lot, but deliver nothing in return. They push employees to sell "collections", even though they are overpriced. The company wants to deliver a no pressure sales experience to their customers, but they exert an enormous amount of pressure on photographers to upsell. If you don't you are penalized by reduced hours and poor performance reviews. They also schedule employees for an overwhelming amount of "on call" time without actually scheduling any real hours (though you are expected to keep your time open in case they need you). The only way this company stays afloat is by exploiting their employees. They barely pay above minimum wage yet expect you to hold unbelievably high sales quotas. Do yourself a favor; buy a pretty good point and shoot digital camera, learn some basics of photography and take pictures of your children at home. You will have a much better (and much less expensive) experience than taking them to JC Penney.
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