• Report: #977247

Complaint Review: light relief

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  • Submitted: Mon, December 03, 2012
  • Updated: Wed, December 05, 2012

  • Reported By: dmo — hoxie Arkansas United States of America
light relief
po box9169 van nuys, California United States of America

light relief company sells at quoted price, runs ur card then few days later runs more on card van nuys, California

*UPDATE Employee: Your Light Relief Order

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ordered light relief from infomercial.bought 2 for a total of 118.00.company charged my debit card the 118. as quoted 2 me.then i read up on this company and the complaints of how they make it a practic to keep charging more to customers acct.i had my bank shut down my debit card.then i got a bill for balance due 39.95.this company is deceptive then when you call them they speak such poor english u cant understand them.twice i called customer service to speak to supervisor.never would let me talk to one.asked for them to call me back cant do that.anyway they play that let me put you on hold while i get a supervisor,then after 5minutes they cut you off.

This report was posted on Ripoff Report on 12/03/2012 10:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/light-relief/van-nuys-California-/light-relief-company-sells-at-quoted-price-runs-ur-card-then-few-days-later-runs-more-o-977247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Your Light Relief Order

AUTHOR: Mary - (United States of America)

12/5/12 I work for the Light Relief company. Without looking at your order, it sounds like the order was purchased on our two payment plan. Please feel free to contact me directly at marya@lightrelief.com.

Thank you,

Mary

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