- Report: #1081617
Report - Rebuttal - Arbitrate
Complaint Review: Lighting & Maintenance Solutions
Lighting & Maintenance SolutionsP. O. Box 42440 Towson, Maryland USA
Lighting & Maintenance Solutions "Scam, Fraud, Fake order and invoice" Towson Maryland
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They called about an "order" that I supposedly placed so that they could make personal contact hoping that our business office would just pay the invoice. Strange call in which they tried to personalize things with names I imagine they found on the internet. They did not say what the order was specifically so I wondered that maybe, just possibly, someone else ordered some bulbs.
I received 12 CFL light bulbs (this particular size and style item I don't even use here). Packing slip listed them shipping 13 bulbs. No bill or invoice was sent. I checked to make sure no one else order these, and no one had. I asked our clerk to keep an eye out for an invoice from them.
A few weeks later we received the invoice...a bill for almost $600.00 for 13, I mean 12, CFL light bulbs. So expensive because they supposedly offer a 120 month free replacement.
At this point I looked on the internet to find some information on this company...nothing was out there. The phone number back traced to an individual. I this point I told our clerk it was a scam.
We have had several phone conversations with these con artists, but can't get any good information from them. They faxed us a W-9...which was an individual taxpayer form--not a company hahaha. I tried but couldn't get them to give me their FEIN (federal employee identification number). It was "too late" to return these because they only give a 10 day return policy but don't send an invoice until that is past.
Beware--they try to make personal contact and separate the invoice from package so you pay without checking things out carefully.
This report was posted on Ripoff Report on 09/04/2013 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lighting-Maintenance-Solutions/Towson-Maryland-21284/Lighting-Maintenance-Solutions-Scam-Fraud-Fake-order-and-invoice-Towson-Maryland-1081617. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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