Complaint Review: Lily Ann Cabinets - Adrian, Michigan
- Lily Ann Cabinets 2075 W. Beecher Adrian,, Michigan USA
- Phone: 419-872-8677
- Web: www.lilyanncabinets.com
- Category: Kitchens
Lily Ann Cabinets DO NOT BELIEVE the 10 day ship time- try ONE MONTH with OUT-OF-STOCK items Adrian Michigan
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I feel hoodwinked and misled by the company. Bill Decker III quoted me 10 days to deliver the cabinets. After completing the order, I was told 2 cabinets were out of stock. I was amicable and agreed to changes. After 10 days, I asked where the cabinets were, to no response. At 12 days (after our last convo- beyond 14 days) I asked where the cabinets were, and they haven't even shipped. Now, at 14 days, I am told that a vanity cabinet is out of stock, and the cabinets won't be shipped until I give a new vanity cabinet- all this implies that I won't receive my cabinets til a month after I initially ordered them. When I asked for them to be expedited and shipped, I was told 'no'. Obviously your company doesn't give a d**n about customer service, and your salespeople are coached to lie and sell, regardless of the after purchase experience.
This report was posted on Ripoff Report on 09/09/2015 10:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lily-ann-cabinets/adrian-michigan-49221/lily-ann-cabinets-do-not-believe-the-10-day-ship-time-try-one-month-with-out-of-stock-it-1253790. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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