- Report: #934928
Report - Rebuttal - Arbitrate
Complaint Review: Linda M. Grooms
Linda M. Grooms3121 Springbank #A Charlotte, North Carolina United States of America
Linda M. Grooms Grooms Ins Agency (ALLSTATE) 7 years being a loyal customer only to be treated like LEPER! Charlotte, North Carolina
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I bought a new car a few days ago and my insurance SKY ROCKED! I was SHOCKED when I saw my new policy!!!! I immediately took it to Linda for explanation. She went on and on and ON about how the insurance cost was based on the VIN number and that was why it was the price it was. I couldn't quite grasp WHY I was going to pay $1019 for 6 months for a 2013 KIA Rio.
When I came home, I called a different insurance company and was pleasantly surprised that the cost was $432 for EXACT SAME COVERAGE! I signed up for the new insurance and called Linda to cancel. She was VERY NASTY AND RUDE!!!! Her response was "this is after I went over everything with you," as though I wasted her time. Then she rudely explained that she couldn't cancel without a binder from new insurance company. She was EXTREMELY RUDE!!!!!! Not to mention, what a rip off!!!! I am very happy that I cancelled with that NASTY woman. She represents Allstate? If that's the case, you are NOT in "good hands."
This report was posted on Ripoff Report on 08/30/2012 02:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Linda-M-Grooms/Charlotte-North-Carolina-/Linda-M-Grooms-Grooms-Ins-Agency-ALLSTATE-7-years-being-a-loyal-customer-only-to-be-tre-934928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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