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Report: #1158562

Complaint Review: Liquidation.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Alton — West Covina California
  • Author Not Confirmed What's this?
  • Why?
  • Liquidation.com Internet USA

Liquidation.com Liquidity Services Inc. Accepted return of merchandise but won't issue a refund Internet

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 I won an auction on Liquidation.com.  The auction was for what were supposed to be retuned projectors.  When I received the merchandise it was in a condition completely different than what was described on the auction.  The projectors were cracked and broken.  There were no bulbs inside of the projectors nor  were there power cords.   They essentially sold me salvage material.

I issued a dispute with Liquidation.com through their dispute process.  They decided that I had no claim.  However when I put the dispute through with my credit card company, they said they would issue a refund if I returned the merchandise.

I returned the merchandise as requested, but Liquidation.com has not issued the refund.  I keep getting customer service representatives who say the refund will be issued in 3-5 days, but it never happens.  It seems as though they are stalling.

I feel that in essence I have been robbed.  Not only have they kept my money, they even kept the sub-standard merchandise.  I am putting a complaint through with the FTC and BBB.  Unfortunately I don't know how much good that will do unless everyone who has been wronged by this comany does the same. 

I strongly advise anyone who may consider doing business with Liquidation.com or Liquidity Services Inc. to beware. 

This report was posted on Ripoff Report on 06/30/2014 03:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/liquidationcom/internet/liquidationcom-liquidity-services-inc-accepted-return-of-merchandise-but-wont-issue-a-1158562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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