• Report: #466171

Complaint Review: Live Lean - ACAI ADVANCED - VIT

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, June 29, 2009
  • Updated: Tue, June 30, 2009

  • Reported By:Olney Maryland
Live Lean - ACAI ADVANCED - VIT
41 Canal Street Lewston, Maine U.S.A.

Live Lean - ACAI ADVANCED Aka VIT ACAI SCAM! Lewston Maine

*Consumer Comment: live lean scam

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I ordered their ACAI product on line on 5/28/09. I received the product, already opened on 6/17/09. The lid was not sealed, and the inner opening seal was also open. I called 6/19/09 to receive information on how to return the product, was on hold for 13 minutes, and spoke with "Brittany". I was told I would have to pay the shipping charges both ways (returning the package, and receiving a new package), but that my trial would be extended to July 15.

After I hung up,, I realized that my supposed "free trial" was going to cost me upwards of $18 (shipping is $5.95), so I called back I told them to cancel both the LIVE LEAN and ACAI, and received confirmation cancellation numbers (ACAI 669-421; live lean 669-429). Lo and behold, their was a charge on my credit card for the online membership to LIVE LEAN in the amount of $24.95, charged on 6/18/09 - the day before I called to cancel.

I called the 888-272-6483 number, and was on hold ("someone will be with you shortly") for 30 minutes (my phone times all calls, and I kept checking while on hold). According to Meghan Representative # 4866, she could not refund my $24.95 because I had called after the 20 day trial period. I explained that I thought my trial would start upon receipt of product. I was told that both trials started with the order date. I asked to speak with a supervisor, and was told that no one could speak with me at this time, but that a supervisor would return my call within 24-48 hours. I asked for her last name, and she would not provide it. I asked for the name of a supervisor, and was told that she didn't know the name of anyone at corporate. I explained that I did not wish the name of anyone at corporate, but wanted the name of her boss. She could not give me anyone's name. I asked for an address, and was given P.O. box number 17855 Portland ME 04102.

This is a COMPLETE scam.

Actprof
Olney, Maryland
U.S.A.

This report was posted on Ripoff Report on 06/29/2009 06:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Live-Lean-ACAI-ADVANCED-VIT/Lewston-Maine-04240/Live-Lean-ACAI-ADVANCED-Aka-VIT-ACAI-SCAM-Lewston-Maine-466171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Live Lean - ACAI ADVANCED - VIT

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

live lean scam

AUTHOR: Jh1g2095 - (U.S.A.)

I got this in the mail and then was charged an unexpectred fee of 24.95 and can't get anyone to answer my call!!
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory