- Report: #1071934
Report - Rebuttal - Arbitrate
Complaint Review: Live Technicians
Live Technicians1564 Nimpkish Place Duncan, British Columbia Canada
Live Technicians Live Technicians Duncan British Columbia Canada
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I had problems with using Google to search and clicked on the 'help' link. Instead of Google, I to Live Technicians, who said that I have 'spyware problems' and that my computer is about to crash, since someone hacked into it. They told me I need to fix it and they would give me 3 years of 24-hour technical help if I pay $289.99.
Since I could not use my computer, and thought they sounded legitimate (remember, I could not use google search to verify if this company is legitimate), I paid them with my credit card. After almost 2 hours of remotely being accessed by a technician, I found that my computer problems were not resolved. In fact, now I can't even open up new emails.
I immediately requested a refund to my card and told them I will be reporting them to the Ripoff Report. After finally being able to access the Ripoff report through Google search, I found others had very similar problems. I was told that they are from Las Vegas, but the billing address is in Canada. Also, they had east Asian - Pakistani or Indian accents. Beware and do NOT trust this company. If I don't receive my refund, I will be reporting them to the authorities.
This report was posted on Ripoff Report on 07/31/2013 08:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Live-Technicians/Duncan-British-Columbia-V9L0A6/Live-Technicians-Live-Technicians-Duncan-British-ColumbianbspCanada-1071934. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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