ED Magedson – Founder
Living Spaces101 Technology Dr Irvine, , California USA
Living Spaces Sofa from Living Spaces La Mirada California
We purchased the McCartney custom sofa from Living Spaces in Irvine, CA. We paid the extra VIP care extended warranty with it. I called because I am unhappy with the quality of the sofa. They told me they would send out a technician for $99 to look at the sofa and evaluate the problems. I was told by Living Spaces that they would try and fix what I was not happy with under the manufacturers warranty and if they couldn't fix it, they would replace it. The technician spent almost 2 hours at my house taking pictures and discussing what I was unhappy with. He sewed on one loose button, that he found and cut away a few pieces of stray cotton. He really focused on turning over the cushions and fluffing them up for his report photographs. I was very suspicious of this because he spent more time make the sofa look better. At one point I questioned why he was doing this and he told me, "it's to show in my report that one side it better than the other so they can fix it. [continued below]....
This report was posted on Ripoff Report on 08/28/2013 02:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Living-Spaces/Irvine-California-92618/Living-Spaces-Sofa-from-Living-Spaces-La-Mirada-California-1079891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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