Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1304112

Complaint Review: lLENOVO - Nationwide

  • Submitted:
  • Updated:
  • Reported By: CHEWYTHEONE — Miami Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • lLENOVO Nationwide USA

lLENOVO Yuanqing Yang CEO WARRANTY & TECH SUPPORT LOUSY - NON-DISCLOSURE OF NO SOFTWARE SUPPORT COVERAGE MORRISVILLE NORTH CAROLINA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Purchased a Lenovo H50-50, two days ago started getting an error message "sign in as admninistrator with priviledges" I contacted Lenovo tech support and to my surprise and anger, this company charges for software techsupport that they installed in the computer, when I purchase even in the box I did not see a warranty statement included. Contacted their hardware tech support and was told they could not help me that I had to go to their software tech support and paid for the for it, it was a "Premium Service". I twitted the CED of the company YANG YANQING several times to informed him of his company's lack of techsupport and the fact they wanted to charge me, he said he would help. I got a twit today and the form of help was to send me a Warranty Statement for me to read. I am in the process of filing a complain with the Federal Trade Commission for non-disclosure of the terms of the warranty on Lenovo Computers. I am working with Microsoft to resolve my issue and they are not charging me anything. FOR THOSE WHO ARE CONSIDERING A LENOVO PRODUCT, I WOULD STAY AWAY FROM THIS COMPANY, THEY DON'T STAND BEHIND THEIR PRODUCTS AND THEIR TECH SUPPORT IS NON-EXISTANCE, THIS IS JUST ANOTHER CHINESE COMPANY IN THE US MARKET TO RIP OFF THE CONSUMERS. 

This report was posted on Ripoff Report on 05/06/2016 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/llenovo/nationwide/llenovo-yuanqing-yang-ceo-warranty-tech-support-lousy-non-disclosure-of-no-software-s-1304112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now