loan max liers and they dont explain things thourghly portsmouth ohio

 Well on april 3rd of 2013 we went to pay off our loan. we payed it off and the lady in the building told my boyfriend that instead of them keeping our title to the car there at loan max office they sent it to the courthouse here in town and they said it would be two bissneuss days before it would be released. so on april 6th 2013 I called to see if maybe the title was released yet and it wasnt so i called again on april 7th 2013 and she told me it still wasnt released yet.

so i called the loan max office here in town and asked her how longer would it be till it was released ( now mind you it was a payed off a week early ) so the lady ended up telling me it was going to be 7 to 14 bissneuss days and i told her that one of your employess told brent it was going to be 2 bissneuss days not 7 to 14 and said okay whatever and i hung up the phone so today i called the title place again and asked if was released cause i thought that there might be a glimmer of hope that it is released and low and behold no its still not being released.

So i called them an asked the lady there to ask her a question that my boyfriend wanted to know something. here is what i asked them. since your company still has the title in a lean cud we bring the car up and just pull another loan (cause were trying to get money up to move) she told me well we cant do that and i asked why cant you? she said cause the title isnt here its in south carolina.

i was super ferious when i heard her say that so i said okay then why is it there and not here in ohio she said its cause our lender is based out of south carolina . i told her how in the heck can you get away with taking peoples titles all the way out there when everything you need is right here in town.so i was very upset and im not only going to try to bring this to everyones attention im also going to spread the word of how there doing people wrong.