Loanbright.com Sent me useless leads, then hung up on me when told about it. Evergreen Colorado

I've used Loanbright off and on over the last couple years.  I've gotten deals through the leads.  

I agree 2 days is too long to get back to you.  In my case, they were much faster - same day.

The fact that 4 or 5 loan officers called trying to sell you a mortgage is a GOOD THING!  How can you complain about that?  That's what the product is and the fact that you got calls proves it works.  

As to the leads being called by 4 or 5 others, that's true and that's why they're $2.00 each.  I don't know if you've actually shopped, but the people who provide EXCLUSIVE leads charge between $25.00 and $60.00 each.  At $2.00 the leads require more work, but there are a LOT more leads to work with within your set budget.  And like leads at ANY price, they don't all turn into deals.

Regarding them calling leads, my understanding is that they do call SOME leads and, if they get an answer, they forward them immediately to your phone.  If you don't answer they forward them to someone else.

They've always treated me well.  If a lead has a bad number they've replaced it free.  And, I typically got 4 to 5 leads a day.  Not bad!

It's clear that your expectations were different from the product.  But it's hard to know who's fault that is.  In my case they delivered EXACTLY what they promised and I would never call them anything close to a ripoff.

It took 5 months for whoever answers this from Loanbright to respond to my post.  That shows the ineptitude of the entire organization, from top to bottom.  Whoever buys leads from these people should be really careful!  They sent my info to 4 or 5 loan officer's before their "qc" even called to verify the lead.  This should have made me stay away from them, but it didn't.  Their leads were all called by 4 or 5 people before me, no answers or said they never entered info.  On top of their crap leads, this woman Deb Carver was rude, obnoxious, and should get a job where she does not have to deal with people.  Karma is undefeated, Loanbright you had better watch your step. 

What happened to this loan officer is pretty simple.  Why did it take 2 days for a loan officer to call after his bogus submission?  Because we were busy verifying his information.  That's what we do - extensive QC.  The call he got back AFTER the 4 companies we matched him with was our QC dept verifying that indeed this was a bogus lead as reported by one or more the companies we gave his information to. 

Not really sure why someone would be upset that we replaced their bad leads - that's what we do when they are reported as such.  We don't check with a customer to do what is standard procedure.  This employee was doing her job of trying to appease a disgruntled customer by giving them new leads.

The rest of these complaints are somewhat baffling - It's impossible for us to look up our customers with a phone number.  Any mortgage company has dozens of numbers - a piece of data we don't ask for from our customers.  Why he didnt have a company name etc of who called him doesn't make any sense.

This company was actually started and founded by loan officers, this is just a different company and different business model.  Running your own brokerage alongside a lead company is somewhat unethical as you can be accused of cherry-picking the best and selling the rest.