- Report: #447058
Report - Rebuttal - Arbitrate
Complaint Review: Loanbright.com
Loanbright.com27902 Meadow Drive Suite 375 Evergreen, Colorado U.S.A.
Loanbright.com Sent me useless leads, then hung up on me when told about it. Evergreen Colorado
*Consumer Comment: Good News Bad News
*Author of original report: Loanbright is a Scam!
* : A Rude Customer Who Doesn't Understand the Process
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I should have never bought a thing from these people. Of course the leads were all either called by several people already, or were not answering. When I called the customer service I spoke to a lady named Deb Carver. She informed me that all the leads are called and verified by their staff before being sent out.
I told her I submitted my info and was called by 4 companies before qc called me. I asked her if she thought 2 days was a timely manner to call back an internet lead. She proceeded to act oblivious to the question, and tried to ask me a question. I told her it's her turn to answer and she blew up at me and hung up on me.
She then went into my account and returned some leads and replaced them with new ones without my consent. She does not believe i sent my info and that it took 2 days to get called. I gave her the four numbers of the l.o's who called me. She claims without a name she cannot see who it was.
These leads suck majorly! The one guy who answered has a problem proving his income and is never going to get a loan anywhere. So be careful with these people. Instead of helping me they are basically calling me a liar now and that I am a bad loan officer for not working their leads harder. If these leads are any good, why don't they open a mortgage company?
Ft Lauderdale, Florida
This report was posted on Ripoff Report on 04/28/2009 03:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Loanbrightcom/Evergreen-Colorado-80439/Loanbrightcom-Sent-me-useless-leads-then-hung-up-on-me-when-told-about-it-Evergreen-Col-447058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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