• Report: #979187

Complaint Review: loandepot.com

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  • Submitted: Fri, December 07, 2012
  • Updated: Fri, December 07, 2012

  • Reported By: frank — houston Texas United States of America
loandepot.com
26642 town center dr Internet United States of America

loandepot.com mislead , took money ,never completed job. foothill ranch, Internet

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i wanted to refinanced my house , somehow ended up getting a phone call from a guy named Chris, he gave me the car salesmen speech , so I had him check my credit (750s) gave me the" i must commit with some money to lock my rate in" ,so i did . I made it clear to him that I work offshore on an oil platform and that I may have communication problems , he said "no problem " ., so I was told by christ that I had Brandon taking care of my loan ,and he was one of the best , he told me I was lucky ,lollololo..

 I go back and forth sending emails and paperwork and this and that , after 3 months I send emails to christ and brandon  with .?????whats going on ??? ..I was reassured that everything was ok .And in a few weeks ill have my refinanced and everything ok .6 weeks pass and I send another email , when is this going to be finalized ? They blame something on someone and tell me in a few weeks I will close.Finally they said everything is ready to go , and I happen to be home . I was happy it was going to be over .

 I send email to brandon telling him I was ready ,I get no reply till the following afternoon and tells me it has to go to a lawyer and Texas is complicated . im thinking we are almost done ? I didn't realized I was about to be taken for a  fool .I get a phone call from brandon telling me ,a day after he was going to send it to lawyers to finalize  the loan ,that I TOOK TO LONG AND THAT I HAD TO START THE PROCESS ALLOVER AGAIN ,so I never got a warning and a we need to finish this by this day deadline or anything , UNPROFESSIONAL ,MISLEADING ,AND BEHAVIOR THAT I BELIEVE TO BE CRIMINAL .I ask what my next step is to brandon , he said I HAVE TO PAY ANOTHER FEE AND START ALLOVER . Im by no means  rich ,thus explains my refinancing ,they took advantage , they took my money and then when I asked to talk to a management they refused to connect me to one . LONEDEPOT HAS TO BE THE MOST UNPROFESSIONAL BANKING ENTETY I HAVE EVER DELT WITH , I FEEL I WAS ROBED AND THE LAUGHED AT . thank you, and good luck 
I will be calling the B.B.B. 

This report was posted on Ripoff Report on 12/07/2012 02:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/loandepotcom/internet/loandepotcom-mislead-took-money-never-completed-job-foothill-ranch-Internet-979187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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