• Report: #892985

Complaint Review: loanofficerdatabase.com

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  • Submitted: Mon, June 04, 2012
  • Updated: Mon, June 04, 2012

  • Reported By: Jeff m — Florida United States of America
loanofficerdatabase.com
Internet United States of America

loanofficerdatabase.com businesslistpro.com Sells bogus email and marketing lists, Internet

*REBUTTAL Individual responds: BusinessListPro response on loan officer database complaint

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These guys are bad news and a rip off. I got a quote from the main con man there named Jim Burnett (if that is even his real name)

I signed up and paid for an email list promising opt in email addresses. I was promised 7500 opt in email addresses. Instead I got about 1500 spidered email addresses that are bogus and useless with many duplicates.  

17781 Loan Officers Records 
14449Loan Officers Phone Numbers 
7389 Loan Officers Email Records

Above is what they promised. Below is what they supplied.

10642 Loan Officers Records
1543   Loan Officers Email Records    
9396 Loan Officers Phone Numbers

I had no use for anything but the email records (which is what I was paying for) and not only were they short by about 6000 addresses, but they were supposed to be non duplicate opt in email addresses and they ended up being 1543 email addresses that were obviously spidered on the internet as most of them were nonsense giberish that only happens when you spider the internet and there were tons of duplicates.

Stay away from these people. They are a ripp off and a waste of your time and money. they are playing on the fact that they think no one will come after them for such a small amount of money.


This report was posted on Ripoff Report on 06/04/2012 08:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/loanofficerdatabasecom/internet/loanofficerdatabasecom-businesslistprocom-Sells-bogus-email-and-marketing-lists-Interne-892985. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

BusinessListPro response on loan officer database complaint

AUTHOR: JBurnett - ()

We are disappointed that the buyer decided to post his concerns, however, we respect his right to do so.

We also apologize if, for some reason, he had the impression that we guarantee email address. 
However, we do not now nor have we ever guaranteed email addresses. 

In fact, the Terms of Service that the buyer agreed to contained a link to a special report "What You Must Know Before You Buy A Marketing List."  There are also disclosures that were accepted at the point of purchase.  We do not show that the buy accessed this report before he purchased his list.

The bottom line is that there is no technology available to validate email addresses.  If there were,
someone would be rich.   This is why we do not guarantee email.

There are some list providers who claim to sell Opt-In lists.  We don't sell Opt-In lists because no one can sell them.  Opt-in is not transferable.  Period. 

InfoUSA will email your marketing message to their opt-in list but you never get the email list and theirs is a premium service. 

We have written extensively on our blog at www.bizgrowthproblog.com about the challenges of email marketing.  But even with those challenges and a low response rate, how many sales would someone  need to recover the purchase price of the list?  Depending upon the business, probably not many.

We validate US Postal addresses only against the National Change Of Address database provided by the US Postal Service.  We only sell marketing contact information for which there is a valid US Postal address. If we have an email address, we include it but we do not guarantee it.

Given the economic challenges of the past few years, there has been significant volatility in the reliability of marketing contact information.  In fact, the loan officer business has been one of the most severely affected professions along with auto dealers.

We took the complaint of this buyer very seriously.  He does not mention that he called and was very abusive to our customer service representative and would not allow her to offer assistance.  He also does not mention that we issued him a full refund.

Subsequent to his complaint, we reviewed our loan officer database and decided that the difficulty in obtaining updated information from this ravaged industry made our current list unreliable.  Therefore, we have voluntarily decided to suspend sales of our loan officer database. 

 
Regards,

Jim Burnett
Business Manager
BusinessListPro.com

P.S.  I am a real person.

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