- Report: #1128009
Report - Rebuttal - Arbitrate
Complaint Review: Logan Group Int
Logan Group Int1315 E Castle Str #D-2 Murfreesboro TN 37130 Murfreesboro, Tennessee USA
Logan Group Int William Smith, Logan Court Classes, logancourtclasses.com SERVICES NOT ACCEPTED as GUARANTEED ON THEIR SITE Murfreesboro Tennessee
*Consumer Comment: The Logan Group should be ashamed of themselves
*REBUTTAL Individual responds: Hard to get ahold of the company !!
*Author of original report: Proof Again
*Author of original report: Precisely My Point!
*REBUTTAL Owner of company: This Complaint is Completely False
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I purchased an online course for use in the State of Arizona. The warranty and guarantee on their website explicity states steps taken to ensure acceptability and guarantees the acceptance of the course certificate.
William Smith, Executive Director of Logan Group Int. ([email protected]) refused repeated requests by myself and Arizona's DMV to provide the neccessary documentation on the course curriculum. Subesquently, Arizona's DMV denied the certificate causing me excess hardship against my driving privileges.
When I requested that Logan Group Int honor their website's guarantee, William Smith- Executive Director, stated that a refund would not be honored.
Their website does not simply imply a guarantee, it expressly states it. The fine print of their Terms and Conditions attempts to negate this warranty. [continued below]....
Due to the handling of this case by Mr. Smith and Logan Group Int, I can conclude that they are willfully and fraudulently misrepresenting their services and abilities. Arizona's DMV told me via telephone that their are more cases from Logan Group Int that will be rejected, and despite my repeated attempts to gain Mr Smith's compliance, he has refused to perform.
Their company must remove their warranty and/or cease representing that their services are accepted in the State of Arizona. They must also refund my course fees of $94.90. This is the absolute minimum that they should do. I reserve all remedies due to me above and beyond the terms stated above, as permitted to by law.
This report was posted on Ripoff Report on 03/03/2014 05:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Logan-Group-Int/Murfreesboro-Tennessee-37130/Logan-Group-Int-William-Smith-Logan-Court-Classes-logancourtclassescom-SERVICES-NOT-AC-1128009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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