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Report: #1329251

Complaint Review: Lowes home improvement - Nationwide

  • Submitted:
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  • Reported By: Michael — euclid Ohio USA
  • Author Not Confirmed What's this?
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  • Lowes home improvement Nationwide USA

Lowes home improvement Ceo Robert Niblock email robert.a.niblock@lowes.com Ripped off on extended warranty Mooresville North Carolina

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 I purchased a lawn mower a couple years ago and I paid for the extended warranty, my lawn mowers bar code was scanned and I was told everything was good. We'll when I needed service I'm told that I need the receipt with the purchase date and cost. Oh by the way your receipt faded because the way it's produced. I was told that I could look thru my bank records to find the purchase, I made countless purchases. When I asked why was the bar code scanned at purchase I was told the information is dropped from the store after 3 months ( how many lawn mower break in 3 months) If you have your faded receipt to get the date of purchase and cost they keep those records for 5 years. But you can't pull up my purchase and extended warranty by the bar code you scanned at purchase with my serial number and model number.

This report was posted on Ripoff Report on 09/20/2016 03:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lowes-home-improvement/nationwide/lowes-home-improvement-ceo-robert-niblock-email-robertaniblocklowescom-ripped-off-on-1329251. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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