On July the 1st my son Rob recieved this 10 year award of service from Lowes Home-Improvement at the Lowes store in Anderson, Indiana. On July the 7th, he was fired for a safety violation of not having on a safety/climbing harness. He had been a Mill Works Manager and specialist and one of Lowes best custom door and window salesman for 10 years.
Lowes has this stupid safety rule, that you can't, for any reason, go into a safety zone, without putting a safety/climbing harness on. To save someones life, putting out a fire in the paint department, trying to prevent an accident, is a big no, no, if a safety zone has been set up. Which means putting a small rope across the aisle.
Well, the day that started the "unforgiveable sin" My son and his department manager was at the Mill Work desk and they heard a loud crash. Two men from the plumbing department was in the mill work aisle trying to retrive some stock high-up on the mill work shelves. They knock off an overhead sign. Rob and the manager went to see what happened.
The department manager turned and walked away and my son watched while they were ramming around in his aisle. Some how they got a $400 door on the forks of their HiLo truck and was ramming it into a group $400 to $800 doors and the doors were about to go to the floor. Rob stepped into the safety zone for 20 to 45 seconds and move the $400 door on the forks, stopping the accident. Rob said he didn't even think about the harness rule, all he was thinking about was saving Lowes doors, worth about $3500 to $4500.
Well, here comes the young blabber mouth LP man (loss prevention) the company snitch or rat as some of the other Lowes employees call him. He asked what had happened, he offered no help and walked away. But he returned later, because he had seen Rob step into the "SAFETY ZONE" He wrote up Rob and the two plumbing guys. The guys with the HiLo for unsafe work pratice and Rob for being in a safety zone without a harness, firing all three.
Even after the Anderson store manager tried for two week to save Rob's job he was fired. I appealed to CIO ( email@example.com ) who turned it over to the Human Resources manager ( firstname.lastname@example.org ), who turned it over to ( email@example.com ) coporate attorney, who told me, she had all of my e-mails and not to contact anyone else. She was reviewing Rob's termination. One month and One week, she got back to us.
She did not talk to my son, the two HiLo guys or the the store manager or the fact, that with all that had gone on, there was no damage, it didn't cost Lowes one dime. Rob had, with his quick action, stopped an incident from becoming an accident and saved Lowes up to $4500.
In her letter to him, she said, "Mr. Miller admitted that he had entered the safety zone and I can't recommend that he, be rehired and I wish you good luck in your endeavor to find a new job." Such kindness.
What is so sad, Rob realy liked working for Lowes as a mill work specialist and he was a good and kind salesman. Some say, that he made more money, in some months, than the department manager.
The bad thing was, his wife had some bad health with big medical bills. With Lowes poor health insurance, Rob had to file medical bankrutpsy and at the age of 46, being fired into this economy, he can't find a job and with the state of Indiana refusing in give him any unemployment, because of the safety violation, he is financially broke.
I am his father and I am paying his bills, because I won't let him and his wife become homeless or starve, Like Jennifer Swartz would. If she was fair, he could still be working and still making Lowes money. Thanks Lowes.
So you people who shop Lowes, should understand how they treat their workers. As one Lowes store manager told me, the people from Lowes Headquarters treats me and the other store workers like we are trailer trash. When a company will treat their workers like that, you can see why you can't find good help there. They fire their good workers who care about their jobs and keep the ones who don't.
Over the years I spent thousands of dollars with Lowes, restoring my 128 year old home. An endless project and I will not spent another dollar with them. I have started shopping at Home Depot and with the their new headquarters customer service manager, they are realy trying to beat Lowes in every way. I think it's working. I'm happy with them. You contractors and you women give them a try.