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Report: #793898

Complaint Review: lowes - mooresville North Carolina

  • Submitted:
  • Updated:
  • Reported By: total evidence — fayetteville Georgia United States of America
  • Author Not Confirmed What's this?
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  • lowes 1000 lowes blvd mooresville, North Carolina United States of America

lowes robert niblock,steve rinker,erik schwanz,michael brown,robert f. hull,rick damron lowes selling used appliance and executives say it's okay(just ask mr.niblock(ceo) mooresville, North Carolina

*Consumer Comment: You are truly certifiable...

*Author of original report: more information

*Consumer Comment: If Lowe's attorneys have already contacted you to stop calling their stores....

*Author of original report: lowes attorney trys to intimidate me!

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I WENT INTO LOWES AND SEEN SOME APPLIANCES THAT LOOKED TO BE  A GOOD DEAL.,I HAD SAVED FOR MONTHS ,I WENT HOME RETRIEVED MY MONEY AND CAME BACK AND PURCHASED THE 2 DISHWASHERS,DOUBLE OVEN ,REFRIGERATOR AND COOK TOP,A FEW DAYS  LATER ,WE HAD DECIDED TO MOVE FOR A RELOCATION WITH A JOB,AFTER GETTING TO GEORGIA,WE WAITED 24 HOURS AND PLUGGED IN THE REFRIGERATOR(WE NEVER USED THE ITEMS WHEN WE FIRST PURCHASED THEM)BECAUSE WE WERE MOVING TO GEORGIA(WE RECEIVED A CALL THAT MY BROTHER WAS EXTREMELY SICK AND WE HAD TO LEAVE(MY NEW BOSS ,HAD A LICENSED CONTRATOR WHO WAS GOING TO PUT IN THE COOKTOP,OVEN AND DISHWASHERS WHILE WE WERE GONE,WE GET A CALL A WEEK LATER FROM THE CONTRACTOR THAT THE DOUBLE OVEN IS MISSING WIRING AND IT ISN'T SAFE TO HOOK UP AND THAT THE COOKTOP HAS THE SAME PROBLEM,WE WERE EXTREMELY UPSET AND SAID WE WOULD CALL LOWES,WE RETURNED HOME AND AS SON S WE CAME IN THE DOOR IT WAS THE NASTIESS FOUL ODOR,WE LOOKED ALL OVER AND FINALLY OPENED THE REFRIGERATOR TO FIND EVRYTHING WAS BLACK,BLUE AND FURRY,WE CALLED LOWES ,STORE MANAGER IS OUT SPOKE TO ANOTHER MANAGER,TOLD HE CAN'T DO ANYTHING,HAVE TO WAIT TILL MONDAY,WE HAD TO THROW EVRYTHING OUT,PUT THE DISHES IN THE DISHWASHER ,TURNED IT ON ,IT STARTS BANGING REALLY LOUD,LOOK AND IT'S ON FIRE!!!!,TURN IT OFF,OPEN  IT,FIRES OUT,MY DISHES ARE BROKE,BURNED AND SMOKED,I'M DONE AND THIS STARTS US HAVING TO GO OUT TO EAT EVERYDAY,FINALLY MONDAY,CALL STORE IN UNION(NEW YORK)WHERE WE MOVED FROM TOLD MANAGER ,EVERYTHING THAT'S GOING ON,HIS RESPONSE,SO SORRY,DO I HAVE RECEIPT,NO,DO I KNOW WHEN I PURCHASED ,YES ,I GAVE HIM ALL THE INFORMATION ,PRICES,TIME ,EVERYTHING,HE SAYS HE'LL LOOK INTO WILL CALL ME BACK,(THE MONTH IS JUNE,NEVER HEAR BACK ,I CALL AGAIN ,AGAIN,AGAIN,NOW ANOTHER MANAGER CALLS,THEIR WORKING ON IT,SOMEONE NAMED CHARLES CALLS ME(704-758-2993),EXPLAIN IT TO HIM,HE'LL HAVE SOMEONE CONTACT ME,ANOTHER WEEK PASSES,I CALL,SOMEONE CLAIMING TO BE DISTRICT MANAGER FOR UNION CALLS ME (VERY NASTY PERSONALITY,ARROGANT-732-904-5727),SAYS HE'LL BE MY CONTACT ASK ME TO EXPLAIN,AGAIN,A WEEK PASSES ,I HEAR NOTHING,SO I EMAIL CEO,VICE PRESIDENT AND SOME OTHERS,I GET A CALL FROM ARROGANT ONE AGAIN ,HE'S WORKING ON IT,WILL CALL ME TOMMORROW,NO CALL ,I EMAIL CEO AND OTHERS AGAIN,I GET EMAIL FROM THEIR LEGAL DEPARTMENT NOT TO CONTACT THEM AGAIN,THEAT HE'S TAKING CARE OF THIS,YET I HAVE NEVER TALKED TO HIM,NEVER CORRESPONDED WITH HIM EXCEPT EMAIL TO NOT CONTACT CEO,A MR.WESLEY STARTS CALLING ME,HE SAYS HE'S GOING TO GET THIS TAKEN CARE OF,DOES HE(No!!!!!0now i hear from noone,i leave messages for evryone ,nothing,)IT'S NOW SEPTEMBER,CALL THE MANAGER IN UNION(STORE MANAGER KYLE)HE TELLS ME TO GO IN PICK OUT NEW APLLIANCES AND GET BACK TO HIM SO THEY CAN EXCHANGE HIM ,HE WILL GET IT CLEARED UP WITH HIS DISTRICT MANAGER,FIVE MINUTES LATER ,GET A CALL FROM SAME STORE (KYLES STORE)WAIT BEFORE I PICK OUT APPLIANCES THEY NEED TO COME OUT TO SEE IF THEY CAN BE RAPAIRED FIRST,I TELL THEM I DON'T WANT THEM REPAIRED ,THEY SAY THEY HAVE TO REPAIR FIRST,WHY WOULD I WANT APPLIANCES THAT ARE FIRE HAZZARD REPAIRED,NO I DON'T WANT THAT I TELL HER,SHE SAYS KYLE,WILL CALL ME BACK,NEVER CALLS,I 'M LEAVING MESSAGE S AGAIN ,NOTHING ,FINALLY MR.WESLEY CALLS,SAYS THEIR GOING TO SEND A STORE MANAGER OUT TO TAKE PICTURES OF APPLIANCE AND TO GET IT TAKEN CARE OF AND EXCHANGED ,(MANAGER COMES OUT TAKES PICTURES)I'M TOLD IT WILL BE TAKEN CARE OF BY END OF WEEK,DIDN'T HAPPEN,CALL MR.WESLEY,THEY WILL CALL ME AGAIN BY FRIDAY SO I CAN EXCHANGE THEM,NO CALL AGAIN,CALL MR.WESLEY AGAIN(BECAUSE NOW I FOUND OUT THAT THESE APPLIANCES WERE ON RECALL)HE SAYS HE WILL LET THEM KNOW,IT'S OCTOBER,STILL NOTHING,NOW WE'VE BEEN EATING OUT ALL THESE MONTHS,WHICH I CAN'T AFFORD,(ASKED WOULD THEY REEMBURSE ME FOR FOOD EXSPENSE)MR.WESLEY SAYS HE'LL LET THEM KNOW..,CALLED FCC,THEY INFORMED ME ONCE LOWES FOUND OUT THESE WERE RECALL IT SHOULD HAVE BEEN TAKEN CARE OF IMMEDIATELY(STILL DIDN'T HAPPEN)STILL WAITING,,LEAVING MESSAGES ,FINALLY ON HALLOWEEN,LEGAL SENDS ME A LETTER,ASKING,WHY SHOULD THEY DO ANYTHING ,BECAUSE THEY CAN'T FIND THE PAPERWORK AND THAT ONE OF THE UNITS WAS MANUFACTURED IN 2000,I HAVE HEARD SEVERAL CUSTOMERS COMPLAINING ABOUT THEIR APPLIANCES AND LOWES ALWAYS SAY THE SAME THING CAN'T FIND PAPER WORK ,MANUFACTER DATE IS OLD,CUSTOMERS HAVE BLOGS CREATED JUST FOR LOWES APPLIANCES...

This report was posted on Ripoff Report on 10/31/2011 12:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lowes/mooresville-north-carolina-28117/lowes-robert-niblocksteve-rinkererik-schwanzmichael-brownrobert-f-hullrick-damron-lo-793898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
2Consumer
0Employee/Owner

#4 Consumer Comment

You are truly certifiable...

AUTHOR: Ken - (USA)

POSTED: Thursday, November 10, 2011

#3 Update By Authormore informationAUTHOR: total evidence - fayetteville (United States of America)SUBMITTED: Thursday, November 10, 2011POSTED: Thursday, November 10, 2011

"FRIEND OF MINE WENT INTO LOWES AND FOUND THAT THEY WERE DOING RETURNS ON,YOU GUESSED APPLIANCE NOT WORKING AND DOG FOOD THAT HAD BUGS IN IT,I HAVE  THE RETURN SLIP FROM THE STORE,NOW IF THEY CLEARLY HAVE BUGS AND DEFECTIVE PRODUCTS ,WHY COULDN'T THEY BE HONEST AND RETURN THESE APPLIANCES,NOW ,THEY'RE ALSO SELLING CONTAMAINATED PET FOOD..."

Your "friend" just happened by Lowes and saw appliances not working being returned...this is one department at Lowes and then just happened to see bug infested dog food being returned...right?

Question 1.  How did your "friend" know what was going on with the appliances? Did they have big signs on them saying "Defective Appliances being returned for resale?"

Question 2. Did your "friend" do a check on the returned dog food and find the bugs?

Was it also tagged "Dog food with bugs to be resold?"

Question 3.  How did your "friend" just happen to be in the right places at the right times?

You are so full of it that your eyes are brown....this is pure fiction you're posting. 

Not sure of your reasons or if you're just plain stupid.

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#3 Author of original report

more information

AUTHOR: total evidence - (United States of America)

POSTED: Thursday, November 10, 2011

FRIEND OF MINE WENT INTO LOWES AND FOUND THAT THEY WERE DOING RETURNS ON,YOU GUESSED APPLIANCE NOT WORKING AND DOG FOOD THAT HAD BUGS IN IT,I HAVE  THE RETURN SLIP FROM THE STORE,NOW IF THEY CLEARLY HAVE BUGS AND DEFECTIVE PRODUCTS ,WHY COULDN'T THEY BE HONEST AND RETURN THESE APPLIANCES,NOW ,THEY'RE ALSO SELLING CONTAMAINATED PET FOOD...

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#2 Consumer Comment

If Lowe's attorneys have already contacted you to stop calling their stores....

AUTHOR: Ken - (USA)

POSTED: Wednesday, November 02, 2011

they will probably be contacting you again...soon. I sent the link to this report to their corporate office so they can respond properly.

My B.S. meter slammed the peg with your ROR. BTW, did you know your CAPS LOCK key is stuck on?
Your post is difficult to read and comprehend due to your extremely poor writing style.

Have a nice day.

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#1 Author of original report

lowes attorney trys to intimidate me!

AUTHOR: total evidence - (United States of America)

POSTED: Wednesday, November 02, 2011

LOWES ATTORNEY ERIK SCHWANZ,SENT ME A EMAIL DEMANDING ME TO STOP CONTACTING ANY LOWES EMPLOYEES,HE SAID I CARBON COPIED HIS ASSTIANT AND ANOTHER EMPLOYEE,WHICH MAKES NO SENSE BECAUSE HIS ASSISTANT SENT ME THE EMAIL AND CARBON COPIED HIM AND THE OTHER EMPLOYEE,WHICH MEANS I REPLYED BACK TO THE SENT EMAIL,THEN HE SAYS LOWES HAS NO RESPONSIBILTY BECAUSE IT'S AFTER THE RETURN DATE ,BUT IT'S ONLY AFTER THE RETURN DATE BECAUSE I'VE BEEN WAITING SIX MONTHS FOR THEM TO SCHUFFLE PAPERS,PLAY GAMES ,COME UP WITH EXCUSES AS TO WHY IT'S TAKING THEM SO LONG,MEANWHILE I'M A SINGLE MOTHER OF TWO WHO IS STRUGGLING TO MANTAIN DAILY BUT CAN'T COOK FOR HER FAMILY OR BUY GROCERIS BECAUSE THE APPLIANCES FROM LOWES ARE DEFECTIVE AND THEIR MULTI MILLION DOLLAR COMPANY WOULD RATHER TAKE ADVANTAGE OF A SINGLE  HANDICAPPED MOTHER AND POCKET THE MONEY FOR THEIR POWER LUNCHES,JETS,AND LARGE BONUSES,RATHER THAN EXCHANGE APPLIANCES IN A SITUATION THAT IS THER FAULT,WHY IS THIS MR.NIBLOCK(Robert niblock(ceo)TIM CROW(VP))ERIK SCHWANZ(MR.WESLEY-678-689-9640)

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