- Report: #1084378
Report - Rebuttal - Arbitrate
Complaint Review: LSI Lead Solution D A Martin leadsolutions.net/Roofing.html or rooferschoice.net
LSI Lead Solution D A Martin leadsolutions.net/Roofing.html or rooferschoice.net404 N Adams Ste 2 Newaygo, Michigan USA
LSI Lead Solution D A Martin leadsolutions.net/Roofing.html or rooferschoice.net LSI Lead Solutions, Lead Solutions, leadsolutions.net/, rooferschoice.net, DA Martin, D Martin, Del Took $1300 for setting qualified appointments via telemarketing and didn't follow through and wont send money back Newaygo Michigan
*Consumer Comment: LIAR
*Author of original report: Charging a customer $1,300 for one unqualified appointment???
*REBUTTAL Individual responds: Scam Report
(DA Martin, D A Martin, Del A Martin, Del Martin, LSI Lead Solutions, rooferschoice.net, leadsolutions.net) is a SCAM!! Please be aware that Del is very convincing by phone and if he used one ounce of his own skills to follow through on his promise to set qualified appoinemtents he would be a huge sucess. However, he is most interested in receiving your money and that's it!!!
Del Martin aka, D A Martin, aka, DA Martin from LSI Appointment Solutions LLC had an agreement for seting qualified hail appointments.
Here is what is promised on his (See Services Terms & Appointment Guarantee, below) web site, by phone, and email "Our Guarantee: No Shows, Cancels and most important NO storm damage we replace the appointment. All of our hail damage appointments are confirmed and sent with a 24 hour advance notice. [continued below]....
Wed received no qualified leads per his promise. After weeks of excuses in why there were no appointments Del Martine, D A Martin told me he had a huge accident and was almost paralyzed from a jet ski accident. Then he asked for 1 more week to make up for the disappointment since his office admin Pam dropped the ball. Again not one appointment. He has agreed to send me my money back which means we came to a resolution and owe me my money for failure to perform any services. (See Resolution of Disputes below) Now he says he won't send me back my entire amount cause of his list cost per our agreement. I gave Del $1,300 for 0 results.
He rushed me to send a check or do a wire transfer into his account to Huntington Bank, 2 West Main St, Fremont MI 49091 with instruction to send it to LSI, Attn D Martin, 404 N Adams, Newaygo Mi 49337. I'll spare writing down the account number for ethical reasons. He wouldn't accept a credit card payment because someone not to long ago recinded payment by this method and he didn't trust doing it this way.
Here are a couple of points from his contract that prove he doesn't accept credit card payments and other points referenced above:
Payment Term: Total payment is due as outlined above "Terms: 30 Appointments" upon signing of Agreement. Under no circumstances shall services commence without prior payment. If additional services are required., payment shall be forwarded prior to commencement of additionalservices. Accepted payments: Company Check, Personal Check, Money Order ACH transfer, payable to LSI
Services: LSI shall engage in telemarketing services for Client for 20 Appointment "Test" at a rate of $70.00 per appointment. LSI is to contact homeowners for the purpose of setting appointments for.Residential Storm Damage hail damage insurance inspections and other storm damage per Client's submitted services in the Naperville/Lemont/Huntley IL area (TBD). Appointments will be cold called and set with homeowners LSI will refund Client's contract price, less list cost Appointments issued in the event the Agreement is not completed within thirty (30) business days of start of Agreement. Client may extend completion period if Client so chooses in the event Client needs additional time.
20 Appointments $65.00 = $1300.00
Appointment Guarantee: Appointments will be replaced for the following reasons:
o Homeowner isn't present at scheduled appointment.
o Homeowner cancels after appointment confirmed by LSI.
0. Homeowner docs not have property damage or enough for a claim after client or clients representative performs property inspection.
o Homeowner is under contract with other contractor.
o Homeowner does not allow an inspection
Resolution of Disputes: In the event of a dispute or alleged breach of this Agreement by either Party, the Parties agree to engage in a good faith effort and negotiation in an attempt to resolve the dispute or alleged breach. In the event that this initial negotiation is not successful, the Parties agree to elevate the dispute or alleged breach to the executive level of each Party, and the senior executives of each Party agree to negotiate in good faith and attempt to arrive at a mutual resolution of such dis pute or alleged breach. If a dispute is resolved and a refund is granted, less list cost and a $400.00 administration fee, refunds will be sent via USPS registered mail within ten (10) business days ofresolution.ln the event the parties are unable to resolve the controversy within a reasonable period of time thirty (30) days, the Parties agree to submit such controversy to binding arbitration in Grand Rapids, Michigan under the then-current commercial Rules of the American Arbitration Association. The arbitration shall be conducted by a single arbitrator (unless the Parties agree in writing that the dispute may be settled by more than one arbitrator), knowledgeable in the subject matter. The arbitrator will issue a written report detailing the basis for any arbitration award, and such award may be enforced in any court of competent jurisdiction. The arbitrator is authorized to allow the prevailing party in the arbitration to recover its costs and reasonable attorney's fees as part of the arbitration award.
This report was posted on Ripoff Report on 09/13/2013 06:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/LSI-Lead-Solution-D-A-Martin-leadsolutionsnetRoofinghtml-or-rooferschoicenet/Newaygo-Michigan-49337/LSI-Lead-Solution-D-A-Martin-leadsolutionsnetRoofinghtml-or-rooferschoicenet-LSI-Lead-1084378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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