• Report: #959689

Complaint Review: ltb light in the box

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  • Submitted: Wed, October 24, 2012
  • Updated: Thu, October 25, 2012

  • Reported By: notsatisfied — staten island New York United States of America
ltb light in the box
1937 davis street ste. b unit 31 san leandro, California United States of America

ltb light in the box light in the box i sent back damaged item via usps with tracking. they recieved the item but have not returned a new one now i am out over 200 dollars with no contact they will not return emails. san leandro, California

*UPDATE Employee: LightInTheBox.com

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i bought 2 radios with gps and on did not work so i returned the item via usps and have not recieved a replacement as promised. now its too late to file a complaint with ebay as its past 45 days. they will not help. i am very disappointed in the system. they will not return emails or contact

This report was posted on Ripoff Report on 10/24/2012 06:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/ltb-light-in-the-box/san-leandro-California-94577/ltb-light-in-the-box-light-in-the-box-i-sent-back-damaged-item-via-usps-with-tracking-the-959689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

LightInTheBox.com

AUTHOR: LightInTheBox - (China)

Dear Customer,
 
Thank you for shopping with us and telling us about your experience. Please send us your order number, so that Customer Service can find you in our system.  We will follow up with you via email about your request for refund. Since you already have a Customer Service ticket open, please follow the link http://www.lightinthebox.com/index.php?main_page=ticket_center to check the progress of your request.
 
Thank you,
 
LightInTheBox
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