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Report: #1185717

Complaint Review: Lucas Dodge - Lumberton New Jersey

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  • Reported By: James — Marlton New Jersey
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  • Lucas Dodge 1624 Route 38 ‎ Lumberton, New Jersey USA

Lucas Dodge and Enterprise "No worry" results in $60 rental fee Lumberton New Jersey

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Was given a rental car while my 2012 Wrangler was being repaired. Decided to buy a new Ram while my car still being repaired. Told the salesman, Mike, I still had things to do with the rental. Was told, "Don't worry, we'll take care of it," only to be charged a $60 detailing charged for the vehicle. I purchased the new Ram on 10/13, returning the rental at that time.  When I received the Enterprise bill, the car was Not returned until the 14th by the dealership, and I was charged a $60 detailing fee as well as a $35 day rental fee for the car not being returned until the 14th. Lucas sales manager claims Enterprise was late picking up car.  Lucas also lied and changed story to "We said if all done, we would take care of rental". 

This report was posted on Ripoff Report on 10/29/2014 04:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lucas-dodge/lumberton-new-jersey-08048/lucas-dodge-and-enterprise-no-worry-results-in-60-rental-fee-lumberton-new-jersey-1185717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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