- Report: #1064612
Report - Rebuttal - Arbitrate
Complaint Review: Lumber Liquidators
Lumber Liquidators3000 John Deere Rd Toano, Virginia USA
Lumber Liquidators sold me laminate flooring, with no caution to me,that if you live on it, it warps. Toano Virginia
*Author of original report: Name
*General Comment: yet again....
*Author of original report: My Responsibility
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Any topical moisture that gets on this flooring will seep through the joints and it will swell at that point. You cannot have any liquid on, or high moisture near this flooring as it will warp and swell and Lumber Liquidators says that it is all your fault.
When I purchased thos product I was referred to one of their contractors for installation and told that I could not leave the product at the store. Their return policy is 30 days, and it was forty days before the contracter could install.
I complained about the swelling problem a few months after installation as it progressively got worse as timewent by and we continued to live on it.
He also blamed some of the defects on installation stating that it was incorrectly done.
What about doing business responsibly, in such a way that the consumer is warned what could happen by using certain products in living areas of your home and not wait until after you have paid them to say that YOU the consumer is at fault?
What about selling a product that won't do this instead of selling something that is inferior? Making a profit and then blaming the consumer for not reading their warranty. Why should I read a warranty from such a reputablecompany as Lumber Liquidators? They should be forthright and upfront about what kind of product they are selling!! CONSUMER BEWARE!!!
This report was posted on Ripoff Report on 07/05/2013 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lumber-Liquidators/Toano-Virginia-23168-/Lumber-Liquidators-sold-me-laminate-flooring-with-no-caution-to-methat-if-you-live-on-i-1064612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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