- Report: #1104590
Report - Rebuttal - Arbitrate
Complaint Review: Luminant Skin
Luminant Skin1845 Elm Hill Pike Nashville, Tennessee USA
Luminant Skin Sirka Marketing Group, LLC. Ripped Off Big Bucks on Cancelled Order Nashville Tennessee
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Wife sent off for "FREE" sample of Luminant Skin product and gave credit card number to pay for SHIPPING. Did not like the product and called and cancelled during the so called trial period. She received the product anyway and was charged $98.90 on the credit card. We sent the product back and asked for a refund due to cancelling earlier. Company kept the product and did not reimburse us our money. Got another shipment and again was charged $98.90. I called to a very rude customer service and got it cancelled again.
Did not receive the cancellation e-mail they promised and had to call again to get the cancellation number and requested another e-mail comfermation which I never received. This company is a real rip off as they convently do not cancel the product during the trial period and you will receive a monthly supply of their junk for $98.90 a month. Still waiting on a respnse to a letter asking for the money back for the product we returned (we have the Post office delivery signature confermation).
This report was posted on Ripoff Report on 12/05/2013 11:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Luminant-Skin/-Nashville-Tennessee-37210/Luminant-Skin-Sirka-Marketing-Group-LLC-Ripped-Off-Big-Bucks-on-Cancelled-Order-Nashvi-1104590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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