• Report: #403055

Complaint Review: Luminous Brites

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  • Submitted: Fri, December 19, 2008
  • Updated: Fri, December 19, 2008

  • Reported By:albany New York
Luminous Brites
3600 Ocean View Blvd #2 Glendale, California U.S.A.

Luminous Brites This company sent me a second kit which I had no knowledge I made no membership aggrement and they are going to charge me 88.97 Glendale California

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Hello,
back in October of 2008 I made a purchase from THE INTERNET with Luminous Brites only for a free trial product with my responsibility that I pay for the shipping. I did not join any membership or commitments. They went ahead and sent me a second kit and are going to make a charge on my account for $88.97.The bad thing is I do not remember how or what card I made the transaction with. Ive check my statements and no charge is there yet but I only got the second kit yesterday 12/17/08. I went ahead and call the number that was written on the paper that came with the kit I finally got someone to talk with after waiting for a hour, the operator told me to go ahead and email luminous at support@luminousbrites.com asking them for a RMA NUMBER she informed and instructed me that once they sent me this RMA number that I could go ahead and return the kit with no problems and that I would be credited, well I did this and they answer me back saying that I agree to their terms and conditions . I did not agree to any terms all I knew is that i was getting a free product with my obligation for shipping expenses. Please help this is a scam . Ive been reading other consumers testimonies that have experience the same matter with this company....

Rosemary
albany, New York
U.S.A.

This report was posted on Ripoff Report on 12/19/2008 10:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Luminous-Brites/Glendale-California-1866-360-1477/Luminous-Brites-This-company-sent-me-a-second-kit-which-I-had-no-knowledge-I-made-no-membe-403055. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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