- Report: #663051
Report - Rebuttal - Arbitrate
Complaint Review: Lutheran Social Services of Michigan
Lutheran Social Services of Michigan207 E. Fulton, 4th Floor Grand Rapids, Michigan United States of America
Lutheran Social Services of Michigan DHS of Michigan lied and scammed me Grand Rapids, Michigan
*Author of original report: Thank you
*Author of original report: To What
*Consumer Comment: What
*UPDATE Employee: Expect reimbursement soon!
*Author of original report: Thank you
*Author of original report: More info, yet more confusion and suspicions
*UPDATE Employee: We will try to help you
*UPDATE Employee: We are looking into this
*Author of original report: Yes, I believe I was deliberately cheated
*Consumer Comment: Steal your money?
One of the things they made very clear was that all expenses above and beyond normal routine would be reimbursed.
I sat down with Loreal Morgan, the case worker at the time, in February 2007 and went through every upcoming expense as the child was in her Senior year.
Every one of those expenses were authorized. So I went ahead and did what I needed to do to help the young girl.
I got her into, and paid for, driver's training, took her downtown and paid for birth certificates she didn't have, purchased her cap and gown for graduation, as well as a class ring and other graduation expenses.
I kept every single receipt with notes in detail.
Time went on and Loreal moved on? I was never told exactly what happened. Joan Lutke and Sara stepped in to take over.
I gave Joan Lutke my folder of receipts and notes in March. After a couple of weeks, Sara brought back the folder which had a sticky note on it that said return to me.
I thought everything was fine. I called every couple of weeks asking about the reimbursement. On one of those calls, Joan Lutke told me to be patient, it takes DHS awhile to reimburse monies.
After calling and emailing, it is now 2010. I finally got an email today from Joan Lutke saying they don't have the money to reimburse me and DHS won't reimburse because it has been 3 years.
I believe the stall tactic used was to go past some sort of grace period in order to steal my money. So, my family is out almost a thousand dollars.
It's sad that an organization that is suppose to help kids and the community can be so dirty.
This report was posted on Ripoff Report on 11/17/2010 11:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lutheran-Social-Services-of-Michigan/Grand-Rapids-Michigan-49503/Lutheran-Social-Services-of-Michigan-DHS-of-Michigan-lied-and-scammed-me-Grand-Rapids-Mic-663051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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