• Report: #816915

Complaint Review: luxsauna

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  • Submitted: Mon, January 02, 2012
  • Updated: Mon, January 02, 2012

  • Reported By: lisa — slinger Wisconsin United States of America
luxsauna
Sacramento, California United States of America

luxsauna I ordered a sauna from lux 4 years ago. I called them today to tell them an issue I had with my sauna. They told me they could not help becuase It is under new ownership. I paid $1700 for my sauna wit no help Sacramento, California

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I BOUGHT A LUXSAUNS 4 YEARS AGO. TODAY I HAVE AN ISSUE WITH MY SUANA SO I CALLED THEM TO FIND OUT THEY WENT BANKRUPED AND THERE ARE NEW OWNERES STILL HAVE THE NAME LUXSAUNA THOUGH. I SPOKE TO A SERVICE TECH WHO WAS REALLY REALLY RUDE AND HE SAID THERE IS NOTHING I CAN DO. GREAT THIS WAS SUPPOSE TO HAVE A LIFE TIME WARRANTY. SO I CALLED AND SPOKE TO SOMEONE ELSE WHO WAS POLITE AND HE SAID HE WILL TRY TO SEE WHAT HE CAN DO. SO MY FINGER ARE CROSSED THAT HE WILL HELP ME.  I PAID $1700 FOR THIS SAUNA AND I DON'T WANT TO HAVE TO BUY A NEW ONE

This report was posted on Ripoff Report on 01/02/2012 03:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/luxsauna/Sacramento-California-/luxsauna-I-ordered-a-sauna-from-lux-4-years-ago-I-called-them-today-to-tell-them-an-issue-816915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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