- Report: #1134172
Report - Rebuttal - Arbitrate
Complaint Review: Mac Motion Chairs
Mac Motion Chairs210 Parktowne Blvd., Park Center I, Suite #1 Edgewater, Florida USA
Mac Motion Chairs Poor Customer Service Edgewater Florida
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My Mac Motion chair position adjustment rod no longer works. I contacted the company to obtain information on obtaining parts to fix the chair and received only a curt answer stating "contact the store where the chair was purchased." That is not possible - it is 6 years old and was purchased on-line and the store is no longer available. I explained this to the respondent and they have so far refused to answer. This is now a $600 piece of junk.
I strongly recommend that you avoid purchasing from this company. Customer service is poor, at best, and there are many other options out there.
This report was posted on Ripoff Report on 03/27/2014 11:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mac-Motion-Chairs/Edgewater-Florida-32132/Mac-Motion-Chairs-Poor-Customer-Service-Edgewater-Florida-1134172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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