Machine Zone Mz Must be addicted to their own game and can't take care of their customers. East Palo Alto California

 If YOU want to come on HERE being a smart butt I would suggest learning how to spell otherwise you just look like a kid throwing a hissy fit that someone had the nerve to say something bad about your only friend, MZ's games! Just because phones came along to make life easier doesn't mean you should be lazy and leave out proper punctuation. Well, unless you are that "no child left behind" who made the whole class be behind then it isn't the phone. If MZ had no control over payments and such they certain wouldn't have been able to see the payment in their system. It obviously made it to their system and not her account! It is solely MZ's problem. As a business, they are to handle the customer inquiries properly and actually reply. I know 100% that they don't reply if they don't want to. I know for a fact that they scam people. I know for a fact that their customer service representatives don't read the messages before replying. I have an inbox full of unrelated responses that were not computer generated They're idiots.

 I have followed through with multiple emails. Yes goggle refunded the money but it isn't their obligation to pay it back. They only provide a service in which you pay Mz for. Mz gets the cash. Just like i-tunes provides the same service for many other apps. So, NO!! I am not the problem. Especially when I have emailed them and they refuse to email back. Thanks for your opinion!!

 Did you follow the process through email?? Just because there isnt a number doesnt mean that YOUR email is going to be ignored. Everytime I have an issue with a in app purchase I follow the process as THEY have detailed it. If YOU havent tried to resolve it through the system they have setup then YOU are the problem and NOT them. Just because computes made our lives easier doesnt mean that THEY are NOT failable. These things happen and its NOT a ripoff!! It IS the cost of using computers. Maybe YOU should follow the process THEY setup. YOU already have your money back TECHNICALLY. Kinda funny that Google would give the money back IF they didnt already KNOW that thier verification system has screwed up your purchase.