I went to Dr. Elliot (Made Ya Smile Dental) with a coupon for free cleaning and free set of xrays. When I was at first visit I was told about all the work that needed to be done, including the removal of old fillings and two crowns. I was told this was to be done asap.
Long story short....I have had an abscessed tooth and had to take antibiotics which I am still on. This is going on my 2nd week. I have been to another dentist. There is a caivity visible by xray on my tooth that he refilled and was abscessed. So I am having the new dentist do the work.
I called and spoke to my insurance company and said I did not want Dr. Elliott to do any more work in my mouth and wanted to go to someone else who will have to remove his work and redo. Insurance said the office could resumit the charges for "crown" to "temporary crown" or give me my money back. I have paid out of pocket to this dentist $1088.70.
I called and spoke to the office manager, Amanda, on Wednesday, September 21, 2011. I asked her to resubmit paperwork to Aetna and I asked for my money back on tooth #2. She said no and that she had to talk to her disctrict manager.
I since called insurance company back and they are calling office to help me get paperwork resubmitted. So I am in a holding pattern now.
Also, I have to mention that this office overcharged me almost $100.00 when they gave me my bill compared to what my insurance company showed me owing. This is a bad office. It is a rip off.
Not to mention the extra money I have had to pay for medicina and time missed at work due to pain. I wish I would have never gone there and I recommend for everyone else to skip this office. You will regret it. This doctor has taken advantage of me and the insurance company. This is what is wrong with the world today!