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Report: #1348582

Complaint Review: Madison Hill Properties - New Providence

  • Submitted:
  • Updated:
  • Reported By: roux485 — new providence New Jersey USA
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  • Madison Hill Properties 56 Gales Drive New Providence, USA

Madison Hill Properties Garbage, garbage, everywhere! New Providence New Jersey

*REBUTTAL Owner of company: Madison Hill Properties - New Providence, NJ

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The property where I live has been bought by Madison Hill Properties. On our property, we have two gargages set aside for cardboard and the other for plastic,etc.

It used to be maintained very well by the last owners, but now the garbage is overflowing out of the garage onto the driveway! It's piled up to the roof of the garage as well.

These people expect one man, the super to maintain 236 apartments and keep up with the recycables. I have written them several times, complaining about this, and always told it will be done.

A complex our size this must be done every week. Madison Hill Properties suck and could care less about the tenants.

But one thing they are good at.....raising the price of a one bedroom to an amount that is not worth it to move there. The building and the plumbing is from the late 50's.

Don't move there!!!

 

This report was posted on Ripoff Report on 01/09/2017 08:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/madison-hill-properties/new-providence-07974/madison-hill-properties-garbage-garbage-everywhere-new-providence-new-jersey-1348582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Madison Hill Properties - New Providence, NJ

AUTHOR: Madison Hill Properties - (USA)

POSTED: Tuesday, April 04, 2017

Thank you very much for your feedback and we are truly sorry that you have had such an experience and feel the way that you do about us and our apartments in New Providence, NJ. It is our absolute and foremost priority at Madison Hill Properties to provide you and every other tenant of ours with a comfortable, safe, and enjoyable place to live and we are truly sorry that you haven't felt that way. In terms of the specific concerns that you expressed, there was a week that garbage pickup was missed which resulted in the pile-up of garbage that you described. Our on-site manager manages the garbage area every day and it is our and his priority to maintain not only the garbage area but the entire property so that you and all of the other tenants at the property have a great and clean place to live. We have a team of maintenance techinicians and property managers, in addition to our on-site manager, dedicated to this property. We have a local office full of people on the phone all day with tenants like yourself and we would love to hear from you so that we can work together on improving your experience at our property. We can be reached at 973-933-1100 or at management@madisonhillproperties.com. Again, we are sorry that your experience so far has not been positive and we look forward to hearing from you soon so that we can change that!

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