- Report: #958985
Report - Rebuttal - Arbitrate
Complaint Review: magazine publishers service
magazine publishers servicebranch place d armes, box 187, montreal quebec montreal, Quebec United States of America
magazine publishers service opened an account in april and have paid for six months have not recieived any magazines have stopped paying and they call everyday for the money but no resolution for not getting magazines montreal, Quebec
*General Comment: what happened after?
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On June 12, 2012 I phoned them to tell them that I had not recieved my magazines .they told me it would take up to 16 weeks as they were coming from the states. at the end of July i called back it was now 17 weeks and still no magazines they then told me i would recieve them by the last week of August and no later than the first week of September which would now bring it to 22 weeks.
During this time i kept paying my bill when it came in the last payment i sent was September third. i did not recieve a bill for October and did not send a payment. it was not long before they started calling for there money and i told them no bill no money and that i still had not recieved my magazines. again they said they will look into it but never heard back from them about my magazines but do hear from then on a daily basis for the money.
On October 9,2012 i wrote them a letter telling them i was not happy with there company and did not want to do business with them anymore and that I want the money I have payed them returned to me.I sent two copies this time one to the accounting department and one to the complaints department i could not send it registered as it was a box number.
They have not made any comment on my letter but continue to phone daily about the overdue account. i did mention the letter in one of the conversations and was told that i had to pay them because they have already payed the third party and i told them that was not my problem and again they said they will look into why i havent got my magazines yet .i told them not to bother sending them as i dont want them and will send them back. they dont seem to hear anything i say to them and continue to phone me
This report was posted on Ripoff Report on 10/23/2012 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/magazine-publishers-service/montreal-Quebec-h2y-3g7/magazine-publishers-service-opened-an-account-in-april-and-have-paid-for-six-months-have-958985. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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