- Report: #844339
Report - Rebuttal - Arbitrate
Complaint Review: Magic Jack
Magic JackInternet, Florida United States of America
Magic Jack magicjack.com internet free phone with or without computer Internet, Florida
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Had to wait 2 weeks for delivery because they Sr. Tech did not place the order properly. Since receiving the 2nd MJ I have not been able to get it to work AT ALL. I have spent hours and days on their chat line to no avail. I have "chatted" with 20 different individuals which I can name and provide ticket #'s for the chats, all to no avail
Never got it to work without the computer and never worked properly with the computer. Whenever I "chat" with them we go over the same old stuff and nothing ever works. Lots of times I have had my "chat" abruptly terminated for no apparent reason.
Fed up, going to file report with AG in Florida and my AG in Ohio.
$81.64 for MJ device
$20.95 for phone # transfer
$105 for 5 yrs of "free" phone calls
$10.95 for shipping of 2nd MJ which didn't work
hours and hours on the chat line - priceless!
TOTAL $218.54 plus days out of my life wasted on this joke.
This report was posted on Ripoff Report on 02/24/2012 08:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Magic-Jack/Internet-Florida-/Magic-Jack-magicjackcom-internet-free-phone-with-or-without-computer-Internet-Florida-844339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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