• Report: #1015868

Complaint Review: magic jack

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  • Submitted: Sun, February 17, 2013
  • Updated: Sun, February 17, 2013

  • Reported By: Vince — Sandy Valley Nevada United States of America
magic jack
Internet United States of America

magic jack Never received - Shipped USPS NO Signature Required, Internet

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Got an email from Dan B with Magicjack on Dec 29, 2012 offering the Magicjack Plus for $34.95. Offer good until 1-1-2013. I ordered on 12-31-2012. Never received. Did receive a notice that my card rejected their charges which I had initiated after 1-31-1013. When I contacted magicjack chat, I was told I owed $81 instead of the $34.95. Then they said my Magicjack was delivered 1-4-2013. I asked who signed and they said no one. I live in a very rural area and we use the old style of mail box located on the corner of each block. I asked if they could track whether it had been activated and if so by whom. They said no. They offered to ship me a second unit but only at the $81 price. I elected to cancel the order and they said they were unable to do that but they would refer my account to the billing dept.

At this point, I don't know if the device is any good or if it even works but after this experience I guess I'll never know.

This report was posted on Ripoff Report on 02/17/2013 04:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/magic-jack/internet/magic-jack-Never-received-Shipped-USPS-NO-Signature-Required-Internet-1015868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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