- Report: #955800
Report - Rebuttal - Arbitrate
Complaint Review: MAGIC JACK
MAGIC JACKFLORIDA WEST PALM BEACH, Florida United States of America
MAGIC JACK MAGIC JACK NOT WORKING AND NO REFUND WEST PALM BEACH, Florida
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Just got off the phone with magic jack billing and will not refund my money AND HUNG UP ON ME. It's been more than 30 days. Device not working. Tried numerous occasions to contact live chat and they could not get the device working. SPENT TWO DAYS ON LIVE CHAT TOTAL OR 10 HOURS? Thought is was my computer and bought another and device still not working. Also have this number for tech support 561 594 9767 A RECORDING COMES ON OF THE MAGIC JACK INVENTOR SAYING PLEASE HOLD FOR SUPPORT BUT NO ONE SEEMS TO PICK UP. CALLED DURING THE HOURS IT SAYS. IF ANYONE CAN HELP. PLEASE LET ME KNOW.
This report was posted on Ripoff Report on 10/16/2012 03:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/MAGIC-JACK/WEST-PALM-BEACH-Florida-/MAGIC-JACK-MAGIC-JACK-NOT-WORKING-AND-NO-REFUND-WEST-PALM-BEACH-Florida-955800. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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