- Report: #1067807
Report - Rebuttal - Arbitrate
Complaint Review: magicjack vocaltec ltd.
magicjack vocaltec ltd.12 Benny Gaon St. Bldg. 2B Poleg Industrial Area Poleg Industrial Area, Other Israel
magicjack vocaltec ltd. magicjack Ripped me off already, mixed up my acct. with my dead brothers acct, canceled me for his past dues, charged me for a new MJ,my acct. was canceled by them, tried to renew my service, posted charges to my bank acct. without my authorization Poleg Industrial Area Nationwide
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First they mixed my account up with my, now dead for 2 years, brothers acct. He evidentally owed them money.
They than canceled operation of my MJ device, do to their mixup. They can do this on line to your device if it's plugged in.
All of that was probably done on purpose to try and extort money from me.
They than said my MJ could not be reactivated (A lie), that I'd now have to pay for shipping of a new device.
Paid them about $10.99 for this, last year.
When contract ran out recently they recharged for another year to my Bank Card. Without MY authorization.
When contacted by my Bank Rep. they tried to claim I had put auto renewal on the account, which is another complete lie.
Do not do business with this lying company and their dishonest lying reps.
This report was posted on Ripoff Report on 07/17/2013 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/magicjack-vocaltec-ltd/Poleg-Industrial-Area-Other-42504/magicjack-vocaltec-ltd-magicjack-Ripped-me-off-already-mixed-up-my-acct-with-my-dead-b-1067807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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