- Report: #539142
Report - Rebuttal - Arbitrate
Complaint Review: Magicjack.com
Magicjack.comWest Palm Beach, FL. West Palm Beach, Florida United States of America
Magicjack.com MagicJack.com Takes Cake in consumer FRAUDULENT Advertising! West Palm Beach, Florida
*Consumer Comment: Dumb inteligence, novice users, beware of them
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A Radio Shack salesperson, on a slow day, told me about all his friends that had moved to this incredible new way to save a ton of money and add a new line to your home.
"30 days if you don't like it". MagicJack is the preeminent tap-dancer of FALSE CLAIMS and CONSUMER MISREPRESENTATION. Hard to believe this product has not been taken down by the FCC, FTC, or some consumer fraud organization by now.
What MagicJack advertises is NOT what you get. Everything is an ADD-ON: international calling is extra, special services like voice-mail (etc.) - promised but at additional cost, they promise a "regular phone line" but provide NO 911 service. [continued below]....
As you apply, they throw more crap add-ons at you than you can believe. By the time your finished, if you add on the extras, the cost is almost $500.00. Yeah, they're good.
MJ also installs more garbage files on your PC than imaginable. It took me 20 minutes searching my registry to eliminate their crap. Some files seemed distinctly placed to TRACK information. I can't say these files were worms or trojans, but looked like malware from registry placement. CAUTION.
Then TRY and cancel. It took me one hour, and I used a heavy hand and subtle threats.
Stay the heck away from these people and MagicJack. It's a phenomenal headache and a great lesson in "don't-let-this-happen-to-you".
This report was posted on Ripoff Report on 12/14/2009 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Magicjackcom/West-Palm-Beach-Florida-/Magicjackcom-MagicJackcom-Takes-Cake-in-consumer-FRAUDULENT-Advertising-West-Palm-Beac-539142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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