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Report: #266713

Complaint Review: Mags4cheap - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Boston Massachusetts
  • Author Confirmed What's this?
  • Why?
  • Mags4cheap 14760 Memorial Dr, Suite 306 Houston, Texas U.S.A.

Mags4cheap Extortion; theft; criminals; BUYER BEWARE RIPOFF Houston Texas

*Author of original report: THIEVES: mags4cheap BUYER BEWARE!

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On December 14, 2006 I ordered four(4) magazine subscriptions from www.mags4cheap.com. I suggest that you DO NOT ORDER anything from these criminals. After waiting four months for the subscriptions to begin, I contacted www.mags4cheap.com, and over the ensuing months, (1) my repeated requests to talk with a supervisor or manager have not been satisfied, (2) mags4cheap was paid by American Express for my order, and by the time the waiting period for mags4cheap had passed, American Express would not permit me to refute the charge (extortion), (3) not one of my subscriptions was ordered by mags4cheap.

These people are hard criminals. Do not do business with them. Shame on American Express for not stepping up to the plate to resolve this matter, and for continuing to allow mags4cheap to accept the American Express card.

XXXXXXXXXXXXXXX (PERSONAL INFO REDACTED)
Boston, Massachusetts
U.S.A.

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This report was posted on Ripoff Report on 08/10/2007 07:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mags4cheap/houston-texas-77079/mags4cheap-extortion-theft-criminals-buyer-beware-ripoff-houston-texas-266713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

THIEVES: mags4cheap BUYER BEWARE!

AUTHOR: wjsVT - (U.S.A.)

POSTED: Saturday, August 11, 2007

Please read the reply below from Money Magazine very carefully re: mags4cheap.com

From: Money Customer Service
To:
Subject: Re: Money Other, >
Date: Sat, 11 Aug 2007 23:22:14 GMT


Dear

Thank you for contacting MONEY Customer Service.

We received your inquiry about the order placed through, or renewal offer from, a magazine subscription agent. Unfortunately we do not have a record of having received any payment from them.

Although we sell many magazines through magazine subscription agents, we do not have a direct selling arrangement with the agent you mentioned and are not a party to its operation. The agent may send orders through one of our authorized agents, a process which can take up to 13 weeks. In the meantime, we suggest that you contact the magazine agency to determine if there has been a problem processing the order.

If you already placed an order and have not received your magazines within this time frame, please contact your subscription agent. If you are still unsuccessful, we recommend that you contact the Better Business Bureau or your local State Attorney Generals office.

If you just received an offer from the magazine agency and have not placed an order yet, we suggest that you order directly through us. By doing so, you are assured of prompt service directly from the publisher. If you have any further questions, please let us know.

Exceptional customer service is our number one priority. If at anytime you feel you're not receiving this level of service, please feel free to contact my supervisor, Ajay Valentine by email at custservav@customersvc.com.

We appreciate this opportunity to be of service.

MONEY Customer Service
www.money.com/customerservice

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