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Report: #1177342

Complaint Review: Maid In America, Columbus, Ohio - Nationwide

  • Submitted:
  • Updated:
  • Reported By: DPW — Dublin Ohio
  • Author Not Confirmed What's this?
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  • Maid In America, Columbus, Ohio Nationwide USA

Maid In America, Columbus, Ohio Nancy, Westerville office DO NOT USE, employees steal and blame you Westerville, Ohio Nationwide, Ohio

*Author of original report: Update on situation:

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They were here to dust, vacuum and clean 4 windows- only to work in the living room, empty kitchen and dining room floor. Clean around our boxed up items. I told them no bathrooms, no bedrooms, the first level only.  They only scrubbed the tub upstairs (and not well)

Member Comments: 

We came home to a ransacked house, including drawers left open and a ring missing from my jewelry box that belonged to my deceased great aunt.  Our house is in boxes, due to kitchen renovation.  They were asked to clean around the boxes.

They opened drawers, tossed around clothes in the bedrooms, bathrooms and looked through my husbands (empty) gun case, which was under the bed. They were not supposed to be in those rooms. They had the nerve to threaten me with Skype photos after confronted on the theft,  it stating it was "too cluttered" and would show it to police. Yes, after they ransacked it, it certainly was. Again, they went through rooms they were NOT supposed to clean or be in.
Then they stated a contractor must have taken anything.  Problem is, there was no contractor in the house-my husband and I have done all the work. Which is why I wanted someone to dust and vacuum.
I'm filing a police report for the theft (Nancy from the company claimed I missed of "misplaced" my ring and her employees don't steal).  I wish I had read the Angies List and Google reviews before hiring them, because they said they don't clean at all, they have stolen other customers jewelry on more than one occassion and were not recommended.  They collect the money and left.  (I tipped them by check, paid for service by credit card)

This report was posted on Ripoff Report on 09/17/2014 07:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/maid-in-america-columbus-ohio/nationwide/maid-in-america-columbus-ohio-nancy-westerville-office-do-not-use-employees-steal-and-1177342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Update on situation:

AUTHOR: MrsDPW - ()

POSTED: Wednesday, September 17, 2014

I bought the service through Amazon Local. After filing a report with them, they-not the company- refunded all of my money.  Good on Amazon and I hope my experience helps others never to use Maid In America and get ripped off. The company doesn't realize photographing peoples homes without permission could also get them sued for invasion of privacy, especially when they were in rooms they were told no to enter.

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