Complaint Review: Mailbox Media - Glendale Arizona
- Mailbox Media 3820 W. Happy Valley Rd. #141-199 Glendale, Arizona USA
- Phone:
- Web: www.mailboxmedia.us
- Category: Door to Door Sales
Mailbox Media Lakesha Wilson, Rep. # 1377 Sucker!!! Glendale Arizona
*Author of original report: Update
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A few weeks ago I answered the door at about 5:30 p.m. to a youngish black woman and man selling subscriptions to earn points in order to further their education. I was familiar with the spiel because I'd supported it on past occasions. I do not remember the name of the distributor but I had always received the magazines I ordered.
This time I had no interest in getting magazines again, so I made a gift to the Boys & Girls Clubs of Metropolitan Baltimore - a Sesame Street publication and an Encyclopedia - to the tune of $288.00. I questioned the rep, Lakesha Wilson, about the wording on the receipt and she assured me I could track the delivery on their website and even receive a tax donation.
Unfortunately, I ignored my intuition and did not cancel the check...even though it took them 3 weeks to cash it. When it did go through, I went to the website to 'track' delivery...with no luck! I messaged them through the website and though I received a response, it wasn't at all satisfactory.
I feel like I've been scammed, but I will continue to follow up. Buyer beware!!
This report was posted on Ripoff Report on 09/01/2016 06:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mailbox-media/glendale-arizona-85310/mailbox-media-lakesha-wilson-rep-1377-sucker-glendale-arizona-1325941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Update
AUTHOR: - ()
SUBMITTED: Friday, September 02, 2016
This is not a rebuttal, but an update on the report I filed last night. After several back and forth emails with Mailbox Media, they have stated they will refund my money. I will give them the benefit of the doubt because they didn't have to respond at all if it were a complete scam. As I mentioned in my initial report, I had supported this type of door to door sale in the past and had always received what I paid for. This time I wanted to donate the subscription and that's what caused problems - maybe a communication misunderstanding between myself and the salesperson, or with her and Mailbox Media.
Whatever...they said they would rectify the matter. I will post another update when I receive the refund.
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