- Report: #284716
Report - Rebuttal - Arbitrate
Complaint Review: Majestic Mountain Sage
Majestic Mountain Sage918 West 700 North, Ste 104 Logan, Utah U.S.A.
Majestic Mountain Sage When we complained about the poor quality of a product they sent, they tried to get me fired! Logan Utah
*General Comment: From a former MMS customer
*REBUTTAL Individual responds: Rebuttal to MMS' response
*REBUTTAL Owner of company: The soap tested correctly and customer admitted to damaging the soap by placing it in the freezer
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The owner of the company not only denied there was a problem and refused any sort of refund or replacement but also sent a nastogram to me AND MY EMPLOYER accusing me of being a cheat and a liar and defaming another local company. Exerpts from said e-mail are below, I have removed names:
"I am furious about the behavior of this publicly funded individual [refering to me, I am a teacher]. I am highly concerned that these are the values being taught in this school. [Principal] and [Vice Principal] are these the values you wish to be taught?"
"[My name], if these are the values you wish to operate under then I suggest you find another vendor. I can suggest one right in your county that has the same values. [owner of another company] owns [other company]. She registered our company name as adomain name in an attempt to hijack our customers for herself. She then claimed she had no knowledge of our company. She was a customer of ours 2 years prior to her actions. She is a liar and a cheat. Today I think the same of you that I do of [other company owner]."
"If I had not been concerned about this issue I would not have responded to the original email. I did respond and I continued to investigate your problem and went to great lengths to find the problem. In return I get a rude and dishonest individual...."
"These actions are our application of the Golden Rule. [Me], if you are not
familiar with the Golden Rule I would suggest you do a Google.com search."
"I am also requesting an apology."
This business owner then went on to call the front office at the school 3 times screaming and yelling and telling the secretary to F*off. She also threatened to call the district office.
I particularly like that she requested *I* apologize to her after she made false allegations TO MY EMPLOYER.
Name witheld for my pesonal safety
Salt Lake County, Utah
This report was posted on Ripoff Report on 11/13/2007 11:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Majestic-Mountain-Sage/Logan-Utah-84312/Majestic-Mountain-Sage-When-we-complained-about-the-poor-quality-of-a-product-they-sent-t-284716. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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