Management Innovators Inc. Karen Clark, Mark Abbott Timeshare Wire Fraud - Required Funds Be Wired to Cover Taxes On Sale Boston Massachusetts

I have sent multiple emails and have called the phone number on their website (617) 830-2371 as well as faxed them.  It is no surprise that they are not responding because this is an elaborate scam that has been perpetrated against many people.

If you are contacted to sell your timeshare in Mexico, do not believe anything the people tell you.  They have forged government documents as well as the documents from the "buyer".  I have contacted the company who's letterhead they forged, as well as Mexican authorities and the FBI.  These people commit wire fraud.  They must be stopped.  The Mexican customs office as confirmed that wires are not "stopped at the border".  The SAT has verified that the documents provided were forged.  

I urge anyone who is a victim of this scam to email StopMexicoScams@comcast.net so that we can join forces to stop these criminals.  

For anyone questioning if the company they are working with is real, do your homework.  Look at the website managementinnovatorsinc.com/  Is the layout similar?  I have seen several postings on RipOffReport that are.  They use well established company names but if you do a little reseach, you will find that the owners are retired and the companies are no longer running.  They use fake addresses and call you from fake phone numbers.  They impersonate government agencies in an attempt to get your money.  They will offer you guarantees and tell you that you can pick up the money in Mexico City or have it wired or mailed.  Lies of epic proportion.  The US Government needs to crack down on these people with the help of Mexico.  And the list of timeshare owners in Mexico need to be protected.  

I am foolish for falling for this scam but I want to help the rest of you avoid doing the same.

As mentioned earlier, we requested a refund, following the proper procedures outlined by Karen Clark of Management Innovators, Inc.  On July 19 I sent email asking where my refund was, considering they were supposed to be processed within 30 days.

Shortly after, Mark Abbott responding "I’m going to call the sat offices and see what happened, it should have been sent last week, I will have someone from there call and provide the tracking number to you."  This was followed up by a phone call from someone posing as an SAT employee.  The phone number it came in under was 52 55 3687 7249.  This person told me the refund would be issued on Thursday and mailed via US Postal Service (remarkable since they claimed to be in Mexico City).  My emails to both Karen Clark and Mark Abbott have gone unanswered. They were emailed on July 22, 25, 26 and 27.  

It is safe to assess that the person who has sent rebuttals to my Ripoff Report has no intention of refunding me the money. I will be posting documents that were sent so that people who trust the authenticity of such documents will think twice.  I wish I had done a better job of investigating before I fell for this elaborate con.

My request to cancel this transaction was sent on June 9th. I will be anxiously awaiting a favorable and timely outcome to this matter.

To the client whom posted this report:

Our company explained to you in detail that we are willing to fully refund you all fees that you paid associated with this sale if you decided to cancel the sale. The refund is at no cost to you and our company has placed in writing our guarantees of a full refund to you. We have been trying our best to help you and satisfy you as a customer, but as we said before refunds take time to process. The sale must be cancelled first and then the escrow account must be cancelled and funds returned to the buyer.

In regards to this transaction:

Our company has attempted to set things straight with the client as she has even mentioned in her complaint.  We have offered to fully refund her at no cost. A refund would be processed to her within 30 business days after she has confirmed that she wishes to cancel the sale in writing via email, fax, or mail. The refund would be sent by certified check via UPS overnight delivery and we would provide her with a tracking number to track the delivery as well.

I find it irresponsible for this client to post poorly about our company online even after and attempt to fix the problem and a full refund to her was offered and put in writing. 

Our company has had no other complaints in our over 30 years of buisness and I think that says something good about our company in its self. We have been licensed in the state of Massachusetts since 1984. All companies are bound to get complaints from to time to time, but please let it be known that we attempted to fix the problem, but the client took it upon herself to post slanderous, false comments twords us due to her personal requirement with the customs system in Mexico.

The client's funds for a sale transaction were stopped in Mexico due to an SAR (suspicious activity report) created by the Customs department of Mexico. The Mexican government claims to have reason to stop and investigate  the client and to stop all money transfers out of the country by the client. This is the reason the sale funds were not forwarded to the client. 

Once this occured our company told the client she did not have to pay anything further and that our company would fully refund her for all fees associated with the transactions. A refund takes up to 30 business days to process. All the client had to do was wait and her refund would have been sent out to her.

Our company is willing to continue to help this client resolve any problems and fully refund her money to her. The client just needs to get in touch with us to sign the cancellation and follow the correct procedures for a full refund.