- Report: #1086909
Report - Rebuttal - Arbitrate
Complaint Review: mantrans
mantrans4920 Woodlane Circle Tallahassee, Florida USA
MAN TRANS LLC Doesn't honor warranty, out $2000 in repairs Tallahassee Florida
*REBUTTAL Owner of company: We did pay for 2nd and correct diagnosis
*Author of original report: Update: partial reimbursement received
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In the early part of 2013 I purchased a 150 Merc outboard motor from mantrans with a 6 month warranty. Inital diagnostics seemed OK but when it was put under load 2 cylnders didn't fire. We had to replace the sensors on the cylnders and it was also determined that the fuel pump and trim motors were not working. The motor ran well after the $2000 put into it. I spoke with the owner about a dozen times and was promised partial coverage since they thought the repair shop was milking us, allthough they are an authorized dealer and a trusted mechanic. I was promised a reimbursement for the problem components but it was never given. I called over 50 times since I was promised a payment for the work in May but nothing was given. I had also sent paypal invoices as requested but they were never paid by the owner. Do not trust this compnay at all or thier warranty. They simply do bad business then leave you to fix what they can not on your dime. Avoid at all costs.
This report was posted on Ripoff Report on 09/24/2013 09:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/mantrans/Tallahassee-Florida-32303/MAN-TRANS-LLC-Doesnt-honor-warranty-out-2000-in-repairs-Tallahassee-Florida-1086909. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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