- Report: #1056130
Report - Rebuttal - Arbitrate
Complaint Review: Markatos Services
Markatos Services1411 Philadelphia Pike, Wilmington, Delaware USA
Markatos Services Clean? Sometimes. Untrustworthy and Unprofessional? Every time. Wilmington Delaware
*Author of original report: Reputable?
*REBUTTAL Owner of company: We Remain Reputable
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Hiring Markatos Services was a huge mistake. The cleaning was irregular, both for its quality and its reliability.
But my biggest complaint comes eight months after reporting some missing valuables. I was given every assurance that Markatos wanted to resolve my claim, but their behavior suggests to me that that's been nothing more than lip service.
They will not acknowledge any responsibility for my diamond ring and $150 cash, which I noticed missing a couple of days after Markatos cleaned my home. (No one else was in the house.)
But they DID fire the suspected employee (who "can't be found," according to Markatos' insurance company, which subsequently denied my claim) and have, they told me, improved their employee background check system. Doing those things suggests to me that they recognize the problem, even if they're not willing to admit it.
This report was posted on Ripoff Report on 06/03/2013 08:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Markatos-Services/Wilmington-Delaware-19809/Markatos-Services-Clean-Sometimes-Untrustworthy-and-Unprofessional-Every-time-Wilmin-1056130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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